Call Centre Executive

6 months ago


Kochi, India FITS VOYAGE PRIVATE LIMITED Full time

Answering questions about flight schedules, prices, and other airline information that helps customers book travel plans
- Processing customer reservations by confirming details with customers via phone or computer
- Processing refunds for delayed or cancelled flights by communicating with travel agencies or airlines to obtain authorisation for refunds
- Processing claims for lost or damaged luggage by gathering information about the damage or loss from passengers and submitting claims to insurance companies on behalf of airlines
- Scheduling flight crews by contacting pilots and dispatchers to relay information about flight changes or delays
- Providing information about airport facilities, such as locations of gates, luggage carts, and restrooms

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 8547746503


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