Customer Relationship Executive

6 months ago


Bhai Randhir Singh Nagar Ludhiana Punjab, India AK Clinics Private Limited Full time

_AK Clinics, co-founded by Dr. Kapil Dua & Dr. Aman Dua, is amongst the fastest growing Cosmetology & Hair Transplant Surgery Clinics in India. They have represented India all over the world over the past two decades as the pioneers of FUE hair transplant in India. At AK Clinics, we have the Vision of transformation of looks and mission to provide premium services to the patients. This is not merely a statement but religion for us. Our team strives very hard to meet the growing demands of 1000s of people looking to improve their looks and confidence. We believe in excellence and maintain world-class service standards_.
- To take the responsibility of the complete sales of the clinic such as clinic therapies, service standards.
- To be responsible for counseling the visitors about therapies, laser treatments, hair transplant or other treatments as per need or as suggested by doctors. He/ she should have knowledge of skin and lasers, common therapies like peels, facials, lasers (Laser hair reduction, tattoo removal) & hair transplant.
- Design and implement business strategies to help the clinic meet organizational goals.
- Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet their professional goals
- Ensure that all policies and procedures function in accordance with the laws.
- Will be responsible to handle outbound and inbound calls from the prospects and convert them into confirmed patients who will visit the clinic.
- Follow up to ensure that appropriate actions were taken on patients' requests.Answer and make calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Experience**:

- total work: 4 years (preferred)
- telesales: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person



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