Customer Service Executive
2 weeks ago
Handling shipments Air / Sea (LCL, FCL, AIR)
- Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.
- Preparing CAN copies and sending Cnee with arrival Details.
- Resolving the issues & query of customers regarding daily routing orders.
- Track shipments and confirm receipt & arrivals of shipments.
- Ensure customer experience by addressing customer concerns and resolving issues.
- Responsible for answering and routing phone calls, handling enquires.
- Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates.
- **Experience Min 3-6 years**
**Salary**: ₹400,000.00 - ₹600,000.00 per year
Schedule:
- Weekend availability
**Speak with the employer**
+91 7011798257
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