Reservations Executive

3 weeks ago


Gurgaon, India Zostel Full time

**NUTS AND BOLTS OF THE JOB**:

- ****Report to the Reservations Team
- Be responsible for managing Reservation enquiries for both Groups and Individual travelers
- Ensure all sales enquiries from groups and individual customers are handled promptly in line with service level agreements
- Work in partnership with your reservations team colleagues to manage a portfolio of accounts that generate revenue for Zostels across India
- Assist with the management of allocations, free sale and overbookings for the hostel
- Undertake all daily reservations checks to verify bookings, take payments, check deposits and validate prepayments
- Follow up on no-shows and cancellations to ensure all charges are collected and bed availability is updated
- Build long term, commercially beneficial relationships with your customers
- Make sure you remain up to date with all local, national and international trends
- Assist the Reservations Manager and/or Sales Manager with ad hoc projects as required
- Be part of the guest journey to ensure that we create a truly unique Zostel experience

**WHAT’S IN YOUR DNA**:

- Be an excellent communicator and motivator
- Be highly commercial
- Be creative, innovative and a digitally smart
- Demonstrate a passion for delivering excellent customer service
- Have a genuine interest and enthusiasm for what you do
- Have ability to build effective working relationships at all levels with diverse groups of colleagues in a way that appears natural and effortless
- Available to work when needed

**YOUR ROCK STAR EXPERIENCE**:

- Have previous hotel reservations experience
- Experienced in working within a fast moving and dynamic Reservations environment
- Familiar with reservations for Groups, Online Travel Agencies, Wholesale and Individual bookings
- Commercially savvy to spot business opportunities and in-house upselling
- Knowledgeable of local market, the accommodation market, the specific selling points with the area
- Proficient in Microsoft Office products and Reservation Channels (online booking sites)
- Fluent in English & Hindi
- Familiar with PMS systems (eZee PMS would be an advantage)
- P.S. This is not intended as an exhaustive list of duties. Other duties (as reasonably required) will form part of this job description._

**ABSTRACT**
- We need an experienced and knowledgeable Reservations Agent to join our Central Reservations team based in Gurugram. As an experienced Reservations Executive, you will be confident in dealing with people, experienced in handling multiple reservation channels and third-party channels; and possess a warm friendly personality.
- Min Exp**1 years**
- APPLY BY**March 30th 2023



  • Gurgaon, India Panther planner Full time

    **Hiring in Gurgaon Sector-74A** **Reservation Executive** - Handling and managing reservations process through various communication platforms - Monitor room sales an improve sales technique - Handle inquiries and obtain correct information regarding details of reservation - Confirm and process reservation requests. - Ensure all information pertaining to...

  • Reservation Executive

    2 months ago


    Gurgaon, India kikai Technologies Pvt. Ltd. Full time

    **Job description** **Job Summary** To respond to queries from guests, travel agents, and referral networks concerning reservations arriving by mail, and telephone, and close the end bookings to drive revenue. Help to manage OTA/channel inventory, update rate plans and make sure all information regarding property rates are updated on the website and OTA...


  • Gurgaon, Haryana, India Zostel Full time

    NUTS AND BOLTS OF THE JOB:Report to the Reservations Team Be responsible for managing Reservation enquiries for both Groups and Individual travelers Ensure all sales enquiries from groups and individual customers are handled promptly in line with service level agreements Work in partnership with your reservations team colleagues to manage a portfolio of...


  • Gurgaon, India UNITOP INTERNATIONAL Full time

    we have vacancy for reservation executive of hotel at our head office **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Gurgaon, Haryana:...

  • Reservations Assistant

    2 months ago


    Gurgaon, India Eight Continents Hotels and Resorts Full time

    A reservation executive typically works in the hospitality industry, often in hotels, resorts, or travel agencies. Their primary responsibility is to handle reservations and bookings for guests or clients. Here's a description of their role:1. Reservation Management: Reservation executives manage the booking process, ensuring accuracy and efficiency in...


  • Gurgaon, India ZiT Car Rental Full time

    Full Time - Gurugram Executive - Reservation & Operation Location - Gurgaon Education - Minimum graduate Job profile - Good communication skills, Basic Computer knowledge, Polite with a positive approach, comfortable with the rotational shift, **Job Features**: - Job Category- Operation, Reservation- Car Rental- Reservation & Operation


  • Gurgaon, Haryana, India Eight Continents Hotels and Resorts Full time

    A reservation executive typically works in the hospitality industry, often in hotels, resorts, or travel agencies. Their primary responsibility is to handle reservations and bookings for guests or clients.Here's a description of their role:Reservation Management : Reservation executives manage the booking process, ensuring accuracy and efficiency in handling...


  • Gurgaon, Haryana, India Holiday Inn Express (Unite of Barque Hotels Pvt Ltd Full time

    To supervise the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets.At Holiday Inn Express we want our guests to relax and be themselves which means we need you to:Be you by being natural, professional and personable in the way you are with people Get ready by taking notice and...


  • Gurgaon, Haryana, India ZiT Car Rental Full time

    Full Time GurugramExecutive Reservation & OperationLocation - GurgaonEducation - Minimum graduateJob profile - Good communication skills, Basic Computer knowledge, Polite with a positive approach, comfortable with the rotational shift,Job Features: Job Category Operation, Reservation Car Rental Reservation & Operation

  • Reservation Executive

    2 weeks ago


    Gurgaon, India kikai Technologies Pvt. Ltd. Full time

    **Responsibilities** - **Handling all reservation inquiries whilst maintaining a good relationship with travel agents and customers.**: - **Manage and maintain accurate information in the reservation system.**: - **Ensuring guest requirements are met by liaising with hotel teams.**: - **Ensuring an efficient and professional service on all guest...


  • Gurgaon, India RESORT DE CORACAO Full time

    Plan the room reservations. - Ensure proper selling techniques and strategies are utilized to maximize room revenues. - Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency. - Any matter which may affect the interests of the hotel should be brought to the attention of the...


  • Gurgaon, India Panther planner Full time

    **Hiring in Gurgaon Sector-74A** **Ticketing & Reservation Executive** **Role & responsibilities** - Preparing customized travel and tour itineraries to suit the clients' preferences and budget. - Make airline, hotel and car reservation and ticketing using GDS and other web portal - Inform/brief customers travel, visa and health docs requirements, - fair...


  • Gurgaon, Haryana, India RESORT DE CORACAO Full time

    Plan the room reservations. Ensure proper selling techniques and strategies are utilized to maximize room revenues. Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.Salary: From...

  • Reserving Actuary

    2 weeks ago


    Gurgaon, India XL Catlin Full time

    **Flexible Work Eligible**: Flexible Work Schedule **DISCOVER your opportunity** **Risk Management Reserving Actuary** Gurgaon, Haryana, INDIA This position is part of the AXA XL Risk Management team which is organized in several Centers of Excellence (Actuarial Risk, Underwriting Risk, Risk Governance and Control, Financial and Market Risk and...

  • Reserving Actuary

    1 week ago


    Gurgaon, India AXA Full time

    **Risk Management Reserving Actuary** Gurgaon, Haryana, INDIA This position is part of the AXA XL Risk Management team which is organized in several Centers of Excellence (Actuarial Risk, Underwriting Risk, Risk Governance and Control, Financial and Market Risk and Catastrophe Risk). This role is part of the Reserving team of the Actuarial Risk Center of...

  • Reserving Actuary

    5 days ago


    Gurgaon, Haryana, India XL Catlin Full time

    Flexible Work Eligible: Flexible Work ScheduleDISCOVER your opportunityRisk Management Reserving ActuaryGurgaon, Haryana, INDIAThis position is part of the AXA XL Risk Management team which is organized in several Centers of Excellence (Actuarial Risk, Underwriting Risk, Risk Governance and Control, Financial and Market Risk and Catastrophe Risk). This role...


  • Gurgaon, India ZiT Car Rental Full time

    Full Time - Gurugram - Posted 3 years ago Location - Gurgaon Education - Minimum graduate Job profile - Good communication skills, Basic Computer knowledge, Polite with a positive approach, comfortable with the rotational shift, **Job** Features**: - Job Category- Operation, Reservation- Car Rental- Reservation & Operation


  • Gurgaon, India ZiT Car Rental Full time

    ZiT Car Rental Full Time Gurugram Posted 3 years ago We're Committed to You! Executive - Reservation & Operation Location - Gurgaon Education - Minimum graduate Job profile - Good communication skills, Basic Computer knowledge, Polite with a positive approach, comfortable with the rotational shift, Job Features Job Category Operation, Reservation Car...


  • Gurgaon, Haryana, India ZiT Car Rental Full time

    Full Time Gurugram Posted 3 years agoLocation - GurgaonEducation - Minimum graduateJob profile - Good communication skills, Basic Computer knowledge, Polite with a positive approach, comfortable with the rotational shift,Job Features**: Job Category Operation, Reservation Car Rental Reservation & Operation


  • Gurgaon, Haryana, India ZiT Car Rental Full time

    ZiT Car RentalFull TimeGurugramPosted 3 years agoWe're Committed to YouExecutive - Reservation & OperationLocation - GurgaonEducation - Minimum graduateJob profile - Good communication skills, Basic Computer knowledge, Polite with a positive approach, comfortable with the rotational shift,Job FeaturesJob Category Operation, ReservationCar Rental Reservation...