Customer Care Executive
18 hours ago
Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Customer Support Executive Requirements**:
- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
- Atleast 6months Experiance required
**Salary**: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
-
Customer Care Executive
6 months ago
Calicut, India Bislap Business Solutions Full timeKey duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...
-
Customer Care Executive
6 months ago
Calicut, India ODYSSIA Full timeWe are looking for a **Customer Care Executive** to join our team. As a Customer Care Executive, you will play a vital role in ensuring our customers receive outstanding service and support. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and creating a positive customer experience. - Resolve customer...
-
Customer Care Executive
7 months ago
Calicut, India Ashshell baby products pvt ltd Full timeFastest Growing Baby Care Brand in India need customer care executive for their Calicut **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1...
-
Customer Care Executive
7 months ago
Calicut, Kerala, India Bislap Business Solutions Full timeKey duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...
-
Customer Care Executive
7 months ago
Calicut, India DKH MOTORS LLP Full timeAs a Customer Care Executive in our Service Department, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services. **Responsibilities**: Customer Interaction: Respond promptly...
-
Customer Care Executive
7 months ago
Calicut, India RHYTHM EVENT GALLERIA Full timeCustomer care executive for Rhythm Event Galleria Pantheerankavu Kozhikode **Salary**: ₹9,379.98 - ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Overtime pay - Yearly bonus Ability to commute/relocate: - Calicut, Kerala: Reliably commute or planning to relocate before starting work...
-
Customer Care Executive
7 months ago
Calicut, India DKH MOTORS LLP Full timeAs a Customer Care Executive in our Service Department, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services. **Responsibilities**: Customer Interaction: Respond promptly...
-
Customer Care Executive
7 months ago
Calicut, India oaks wedding Full timeoaks wedding is a premium destination wedding photography and filming company based in calicut, cochin & Dubai, we have been in business for the past six years and doing predominant business in the industry. we are looking for customer relationship executives who are having - positive attitude - good communication English, Hindi, - two years of customer...
-
Customer Care Executive
4 days ago
Calicut, India oaks wedding Full timeoaks wedding is a premium destination wedding photography and filming company based in calicut, cochin & Dubai, we have been in business for the past six years and doing predominant business in the industry. we are looking for customer relationship executives who are having - positive attitude - good communication English, Hindi, - two years of customer...
-
Customer Care Executive
6 months ago
Calicut, Kerala, India Le Marble Gallery Pvt Ltd (MG Group) Full timeA customer care executive tends to act as a link between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. - The only aim is to ensure customer satisfaction by fulfilling their requirements. - Should be confident in troubleshooting any such emerging queries and maintaining high standards. -...
-
Customer Care Executive
1 week ago
Calicut, India Pupa Digital Agency Full timeWe are looking for a Customer Relationship Manager to join our team. - Female preferred - Work from home - Proficiency in English and Hindi - Ability to handle Arabic and Tamil is an added advantage - Plus commission - No targets Responsibilities: - Maintaining good relationships with customers - Planning strategies for customer care - Complete orders and...
-
Customer Care Executive
7 months ago
Calicut, India MYG Full timeQualification: Degree - Location: Calicut - 0 to 2 years experience in customer care - Initiate telephonic contact with existing and prospective clients in order to generate sales. - Superb verbal communication. - Responding to inquiries concerning things or the organization - Freshers also can apply **Job Types**: Full-time, Permanent, Fresher **Salary**:...
-
Executive Customer Care
7 months ago
Calicut, India Alhind Tours and Travels pvt ltd Full timeRequirements: - 1-2 years of ticketing experience - Preferably experience in B2C customer service Description: The Customer Care Agent at Alhind facilitates seamless communication between the company and its B2C client. They handle ticketing inquiries, resolve issues, and provide support, ensuring smooth travel experiences. Key Responsibilities: Ticketing...
-
Customer Care Executive
6 months ago
Calicut, India May I Help You Consulting Service Full timeMay I Help You Consulting Service Designation: Cutomer Care Executive Location: Calicut Gender: Female Qualification: +2 pass, Degree, Diploma Experience: Freshers/ Eperienced **Salary**: 10000-20000+Incentives **Job Types**: Full-time, Permanent **Salary**: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning shift Supplemental...
-
Customer Care Executive
7 months ago
Calicut, Kerala, India myG Digital hub Full timeQualification: Degree - Location: Calicut - 0 to 2 years experience in customer care - Initiate telephonic contact with existing and prospective clients in order to generate sales. - Superb verbal communication. - Responding to inquiries concerning things or the organization - Freshers also can apply **Job Types**: Full-time, Permanent, Fresher **Salary**:...
-
Customer Care Executive
3 months ago
Calicut, Kerala, India Popees Baby Care Products Pvt. Ltd Full time**Roles and Responsibilities** - Handle returns, exchanges, and refunds. - Address product concerns and defects. - Escalate complex issues to senior teams or management. - Maintain accurate records of customer interactions Provide timely solutions and follow-up. **Required Qualification** E-commerce/ retail fashion - customer support experience required -...
-
Customer Care Executive
3 months ago
Calicut, Kerala, India Popees Baby Care Products Pvt. Ltd Full time**Roles and Responsibilities** - Handle returns, exchanges, and refunds. - Address product concerns and defects. - Escalate complex issues to senior teams or management. - Maintain accurate records of customer interactions Provide timely solutions and follow-up. **Required Qualification** E-commerce/ retail fashion - customer support experience required -...
-
Customer Care Associative
1 week ago
Calicut, India CII - Model Career Centre Full timeGreetings from CII-MCC We are looking for Customer care associative Job role - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. **Salary : 15k - 17k** **Qualification : Degree.** **Experience : 2+ Years Experience.** **Salary**:...
-
Customer Care Executive@ Calicut
7 months ago
Calicut, India Transorze Information Processing Solutions Private Limited Full timeProcessing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all...
-
Customer Care Executive
7 months ago
Calicut, India hr milhy Full timeMay I Help You Consulting Service Designation: Customer Service Executive Female 10000-15000 salary **Job Types**: Full-time, Permanent **Salary**: ₹9,012.20 - ₹15,153.94 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Performance bonus Ability to Relocate: - Calicut, Kerala: Relocate before starting...