Customer Care Executive

1 month ago


Calicut Kerala, India Popees Baby Care Products Pvt. Ltd Full time

**Roles and Responsibilities**
- Handle returns, exchanges, and refunds.
- Address product concerns and defects.
- Escalate complex issues to senior teams or management.
- Maintain accurate records of customer interactions Provide timely solutions and follow-up.

**Required Qualification**

E-commerce/ retail fashion - customer support experience required - 1 year. / Must have Computer knowledge - MS Office, E-Com platform etc / Language speaks - English, Hindi, Malayalam

**Required Experience**

E-commerce/ retail fashion - customer support experience required - 1 year

**Job Types**: Full-time, Permanent

Pay: ₹120,000.00 - ₹216,000.00 per year

**Benefits**:

- Commuter assistance

Schedule:

- Day shift
- Fixed shift

**Education**:

- Bachelor's (required)

**Experience**:

- E-Commerce: 1 year (required)

**Language**:

- English, Malayalam,Hindi (required)
- Hindi (required)

Work Location: In person



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