Executive Customer Care

Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...

We are looking for a **Customer Care Executive** to join our team. As a Customer Care Executive, you will play a vital role in ensuring our customers receive outstanding service and support. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and creating a positive customer experience. - Resolve customer...

Fastest Growing Baby Care Brand in India need customer care executive for their Calicut **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1...

Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...

As a Customer Care Executive in our Service Department, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services. **Responsibilities**: Customer Interaction: Respond promptly...

Customer care executive for Rhythm Event Galleria Pantheerankavu Kozhikode **Salary**: ₹9,379.98 - ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Overtime pay - Yearly bonus Ability to commute/relocate: - Calicut, Kerala: Reliably commute or planning to relocate before starting work...

As a Customer Care Executive in our Service Department, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services. **Responsibilities**: Customer Interaction: Respond promptly...

oaks wedding is a premium destination wedding photography and filming company based in calicut, cochin & Dubai, we have been in business for the past six years and doing predominant business in the industry. we are looking for customer relationship executives who are having - positive attitude - good communication English, Hindi, - two years of customer...

A customer care executive tends to act as a link between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. - The only aim is to ensure customer satisfaction by fulfilling their requirements. - Should be confident in troubleshooting any such emerging queries and maintaining high standards. -...

Qualification: Degree - Location: Calicut - 0 to 2 years experience in customer care - Initiate telephonic contact with existing and prospective clients in order to generate sales. - Superb verbal communication. - Responding to inquiries concerning things or the organization - Freshers also can apply **Job Types**: Full-time, Permanent, Fresher **Salary**:...

May I Help You Consulting Service Designation: Cutomer Care Executive Location: Calicut Gender: Female Qualification: +2 pass, Degree, Diploma Experience: Freshers/ Eperienced **Salary**: 10000-20000+Incentives **Job Types**: Full-time, Permanent **Salary**: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning shift Supplemental...

Qualification: Degree - Location: Calicut - 0 to 2 years experience in customer care - Initiate telephonic contact with existing and prospective clients in order to generate sales. - Superb verbal communication. - Responding to inquiries concerning things or the organization - Freshers also can apply **Job Types**: Full-time, Permanent, Fresher **Salary**:...

**Roles and Responsibilities** - Handle returns, exchanges, and refunds. - Address product concerns and defects. - Escalate complex issues to senior teams or management. - Maintain accurate records of customer interactions Provide timely solutions and follow-up. **Required Qualification** E-commerce/ retail fashion - customer support experience required -...

**Roles and Responsibilities** - Handle returns, exchanges, and refunds. - Address product concerns and defects. - Escalate complex issues to senior teams or management. - Maintain accurate records of customer interactions Provide timely solutions and follow-up. **Required Qualification** E-commerce/ retail fashion - customer support experience required -...

Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all...

May I Help You Consulting Service Designation: Customer Service Executive Female 10000-15000 salary **Job Types**: Full-time, Permanent **Salary**: ₹9,012.20 - ₹15,153.94 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Performance bonus Ability to Relocate: - Calicut, Kerala: Relocate before starting...

The Customer Care Agent at Alhind facilitates seamless communication between the company and its B2B clientele, primarily travel agencies. They handle ticketing inquiries, resolve issues, and provide support, ensuring smooth travel experiences. Key Responsibilities: Ticketing Assistance: - Assist with flight bookings, reservations, cancellations, and...

Key Responsibilities: - Responding to Customer Inquiries: - Handle incoming customer inquiries promptly and professionally. - Listen attentively to customers' concerns and provide accurate information and solutions. - Utilize knowledge bases or resources to address customer questions effectively. - Problem Resolution: - Investigate and resolve customer...

**1. Attract potential customers by answering product and service questions.** **2. Manage incoming calls and customer service inquiries.** **3. Identifying and assessing customers’ needs to achieve satisfaction.** **4. Build sustainable relationships and trust with customer.** **5. Understand the products and provide accurate, valid and authentic...

conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution - dealing with customer issues and churning out an easy-to-follow solution - managing payment and delivery of customer...