Quality Auditor

1 week ago


Mumbai Maharashtra, India Western Rubbers India Pvt Ltd Full time

Western Rubbers is a leading manufacturer and exporter of high-quality rubber products. With a commitment to excellence and innovation, we have established ourselves as a trusted partner in the global market. Our dedication to quality and customer satisfaction drives our success and growth.

Position: Quality Auditor

**Job Description**:
As a Quality Auditor at Western Rubbers, you will play a crucial role in ensuring that our products meet the highest standards of quality and reliability. Your responsibilities will include conducting quality control inspections, handling customer complaints, and maintaining clear communication with our export-based customers.

Key Responsibilities:
Conduct thorough quality control inspections to ensure compliance with company standards and specifications.

Handle customer complaints effectively in English, providing timely and satisfactory resolutions.

Maintain clear and professional communication with customers, both written and verbal.

Collaborate with production and engineering teams to identify and address quality issues.

Prepare detailed reports on quality control findings and customer complaints.

Participate in continuous improvement initiatives to enhance product quality and customer satisfaction.

Qualifications:
Minimum of 2 years of experience in quality control.

Proven ability to handle customer complaints in English.

Strong written and verbal communication skills in English.

Detail-oriented with excellent problem-solving skills.

Ability to work independently and as part of a team.

Familiarity with quality control standards and methodologies.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person


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