Quality Auditor

3 months ago


Pune Maharashtra, India Amber Internet solutions Full time

Sales and Support

**Quality Auditor**:

- Pune, Maharashtra | Full Time**On-site Opportunity**

**About Amber**

**Responsibilities-**
- Plan, execute and oversee incoming and outgoing calls and develop process improvements to improve the quality and effectiveness of calls when required.
- Provide feedback to the leadership on agents' skills and work approach.
- Participate in designing call monitoring formats. Perform call monitoring and provide trend data to the management team.
- Compile and analyze statistical data.
- Investigate customer complaints and service issues.
- Ensure ongoing compliance with quality and industry regulatory requirements.
- Develop and execute test plans to ensure that all objectives are met.
- Conduct Calibration sessions in sync with the QA team
- Present Monthly, Quarterly and Yearly Assessments of the Teams performance.

**Skills Required-**
- Excellent communication skills, both written and verbal.
- Ability to multitask, prioritise, and manage time effectively.
- Ability to explain complex concepts in a clear, simple manner to agents.
- Strong analytical and problem-solving skills.
- Meticulous attention to detail.

**Experience-**
- Minimum 2 years of experience in the field of Sales/quality check for sales-driven organizations.

**Perks**- Competitive salary
- Vibrant Team
- Reimbursement and Benefits


  • Iatf Auditor

    2 months ago


    Pune, Maharashtra, India Quality Austria Central Asia Full time

    **Key Responsibilities**: - Plan, organize, and execute external audits in accordance with IATF 16949:2016 standards. - Ensure all audits are conducted within the defined scope, timeline, and budget. - Develop detailed audit plans, including objectives, scope, and criteria. - Prepare and review audit checklists and audit reports in advance of the audit. -...

  • Quality Auditor

    2 months ago


    Hadapsar, Pune, Maharashtra, India Sumax Enterprises Pvt Ltd Full time

    Company Name - SuMax Enterprises Pvt. Ltd., Hadapsar, Pune Job Title - Quality Auditor Total Experience Required : 7+ years. Education : DME/BE Mechanical Company Preferred : Precision part manufacturing (Machining ) Requirement as below: 1.IATF 16949/2016 certified Internal Auditor ( Lead auditor - More advantage) 2.Conduct Process Audit /Product...

  • Quality Auditor

    2 months ago


    Pune, Maharashtra, India Peak Performance Advisors (OPS) PVTLTD Full time

    Experience Required: 3+ years of relevant experience in quality management systems and internal auditing Education: Minimum graduation is mandatory, with additional certifications in ISO standards Main Purpose of the Role: The ISO Certified Quality Internal Auditor at Constrotech is responsible for ensuring that the company’s processes and systems comply...

  • Quality Auditor

    3 months ago


    Pune, Maharashtra, India GVP Full time

    Experience Required: 3+ years of relevant experience in quality management systems and internal auditing Education: Minimum graduation is mandatory, with additional certifications in ISO standards Main Purpose of the Role: The ISO Certified Quality Internal Auditor at Constrotech is responsible for ensuring that the company’s processes and systems comply...

  • Quality Auditor

    2 months ago


    Pune, India Technique Control Facility Management Pvt Ltd Full time

    JobSummary:The Quality AuditorExecutive in Property Management plays a critical role in ensuringthe highest standards of quality and compliance across all managedproperties. This position involves leading and overseeing theauditing process developing quality improvement strategies andworking closely with property management teams to implement andmonitor...

  • Quality Auditor

    6 months ago


    Mumbai, Maharashtra, India Western Rubbers India Pvt Ltd Full time

    Western Rubbers is a leading manufacturer and exporter of high-quality rubber products. With a commitment to excellence and innovation, we have established ourselves as a trusted partner in the global market. Our dedication to quality and customer satisfaction drives our success and growth. Position: Quality Auditor **Job Description**: As a Quality...

  • Quality Auditor

    5 months ago


    Mumbai, Maharashtra, India Shri Vile Parle Kelavani Mandal Full time

    **About Us: **Job Title** - Quality Auditor**Reports to** - Manager - Student Success**Location** - Mumbai**Job Purpose** **Key Responsibilities** - Act as first point of contact to for quality related aspects in student services. - Conduct New joinee assimilation by arranging mock calls, familiarization with SOPs, quality parameters and certify them. -...

  • Quality Auditor

    4 weeks ago


    Pune, India Technique Control Facility Management Pvt Ltd Full time

    Quality Auditor Experience: 5-8 Years Qualification: Any Graduate/Quality audit certificationLocation: RIET parks, Hinjewadi, Pune.Job Description:Quality AuditISO, EHS, BSC Audit knowledgeBritish Safety council Housekeeping and Technical Services knowledgePreferred from FM IndustryEnglish CommunicationComputer Knowledge

  • Quality Auditor

    5 months ago


    Mumbai, Maharashtra, India Narsee Monjee Institute of Management Studies (NMIMS) Full time

    **About Us: **Job Title** - Quality Auditor**Reports to** - Manager - Student Success**Location** - Mumbai**Job Purpose** **Key Responsibilities** - Act as first point of contact to for quality related aspects in student services. - Conduct New joinee assimilation by arranging mock calls, familiarization with SOPs, quality parameters and certify them. -...

  • Quality Auditor BPO

    4 weeks ago


    Pune, India DBS Mintek Pvt Ltd Full time

    Must Have 1 Year of Experience with BPO as Quality Auditor only.Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time.Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards...

  • Quality Auditor

    2 months ago


    Wagle Estate, Thane, Maharashtra, India Raunak Placement Services Full time

    **Job Title: Quality Auditor - Call Center** **Location**: Thane, Maharashtra **Job Type**: Full-Time As a Quality Auditor, you will play a critical role in ensuring the quality and compliance of our call center operations. You will be responsible for auditing and editing recorded calls, providing feedback to agents, and collaborating with management to...


  • Pune, Maharashtra, India UPS India Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Gmp Auditor-pharma

    5 months ago


    Viman Nagar, Pune, Maharashtra, India Pharma Jobs India Full time

    **GMP Auditor (Pharmaceutical Quality)** **LEAD AUDITOR-GMP** (for **Pharmaceutical Formulations** Exporting European Company) - **(Only those who are GMP Quality Auditors with pharmaceutical formulations companies need apply).**_ Someone who has experience in a multinational company and has been exposed to UK/EU and FDA audits at least as an auditee. We...

  • Structural Auditor

    6 months ago


    Pune District, Maharashtra, India Olous Full time

    **Job Title**: Structural Engineer Auditor We are seeking a skilled Structural Engineer Auditor to join our team. In this role, you will be responsible for conducting detailed audits and inspections, ensuring compliance with relevant codes, standards, and specifications. You will collaborate with project teams, review structural designs, and provide...

  • Ethical Auditor

    6 months ago


    Mumbai, Maharashtra, India QIMA Full time

    **Company Description** At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise...

  • Auditor

    3 months ago


    Pune, Maharashtra, India Hansen Technologies Full time

    About The Role Exciting opportunity for an experienced **Auditor **to join our **Corporate Delivery **in **Pune **. Take a key role in driving success as part of a team that conduct audits and delivers administrative support to ensure all quality, risk and compliance systems meet accreditation, legislative, and project standards. About You You are an...

  • Lead auditor

    4 days ago


    Pune, India L&T Technology Services Full time

    Location: Baroda/Chennai/Pune/Bangalore/MysoreJob Description• Work as a Lead Auditor to drive the Supplier Qualification and Part Qualification Medical devices• Experienced professional in supplier quality management in medical and manufacturing industry.• Expertise in handling QMS of Medical industry.¬• Lead quality audits for suppliers and issue...

  • Lead Auditor

    1 week ago


    Pune, India L&T Technology Services Full time

    Location: Baroda/Chennai/Pune/Bangalore/MysoreJob Description• Work as a Lead Auditor to drive the Supplier Qualification and Part Qualification Medical devices• Experienced professional in supplier quality management in medical and manufacturing industry.• Expertise in handling QMS of Medical industry.¬• Lead quality audits for suppliers and issue...

  • Quality Auditor

    5 months ago


    Pune, Maharashtra, India OnActive Full time

    Role: Monitor and assess customer service interactions through call audits to maintain excellence in service. Location: - Pune **Responsibilities**: 1. Conduct call audits to ensure adherence to company standards. 2. Assess call agents' performance based on established metrics. 3. Provide actionable feedback to improve performance and enhance customer...

  • Lead Auditor

    1 week ago


    Pune, India L&T Technology Services Full time

    Location: Baroda/Chennai/Pune/Bangalore/MysoreJob Description • Work as a Lead Auditor to drive the Supplier Qualification and Part Qualification Medical devices • Experienced professional in supplier quality management in medical and manufacturing industry. • Expertise in handling QMS of Medical industry.¬ • Lead quality audits for suppliers and...