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Customer Service Executive

2 months ago

Surat Gujarat, India EC2 Consulting solution Full time

**Job role**:

- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Greet customers warmly and ascertain the problem or reason for calling.
- Knowledge about Software like (CRM database, Aircall) Or else.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information.
- Contribute to team effort by accomplishing related results as needed.

**Requirements**:

- Freshers can apply.
- Excellent communication in English.

**Other details**:

- Job timings: 9 am to 6 pm/10 am to 7 pm.
- Working days: Monday to Friday.
- Location: Adajan, Surat, Gujarat.

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹250,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

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