Customer Service Executive

2 weeks ago


Surat Gujarat, India BrandIkonic Full time

**Client Servicing Executive Job Description**:
We’re looking for a well-rounded client manager who has good understanding of negotiation skills, leadership skills and convincing power to deliver the right solution to the clients with minimum team effort.The person must have a good understanding of how to make the team more productive and how to deal with different types of clients.

We Are Looking For enthusiastic Minds In Our Young Agency Who loves to help & guide our clients to make the right decisions. Who works hard and inspires the team to do the same.

**Core Skills Required**:

- Fluent english
- Good verbal communication skills
- Client Convincing skill
- Conflict resolution
- Exceptional listening skill
- Task delegation
- Project management
- Getting things done on time
- Handling pressure
- Leadership skills

**Key Responsibilities**:

- Taking order requirements from clients & identifying their needs
- Delegating the work to the team effectively
- Delivering the work to the client and building a good relationship in the process
- Guiding the clients the right way and convincing them to accept the best solution.
- Implement necessary systems & processes to finalise maximum logos fast
- Constantly be in touch with the client & keep them happy at all cost
- Listen carefully & communicate ideas effectively to clients & design team
- Answer clients throughout the day & night times if necessary on holidays also.

**Day to Day Activities**:

- Send a welcome message to the client
- Call client & collect the brief
- Fill out the pdf brief in detail & add it to Clickup with voice recording
- Collect versions from the design manager and send it to the client
- Call the client right away & ask for the feedback
- Follow-up with the client to collect feedback.
- Convince clients to finalise one of the sent designs
- Do the necessary revisions fast & finalise the logo
- Call client for the payment
- Tell designer to prepare final delivery of the design
- Send it to the client with google review link
- Send thank you message to the client
- Call the client & collect video testimonial from them
- Follow-up with client for video testimonial
- Call client to collect picture of them with logo
- Follow up with client to collect the picture

**Job Timing**:
9:15 to 6:45 (45 min lunch break)
Monday to saturday

**Salary**:
20000 to 40000 (based on experience)

**Training Period**:
1 month

**Bond Period**:
1 year

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person



  • Katargam, Surat, Gujarat, India TRT Technologies LLP Full time

    THE POSITION Position Title: Customer Service Executive - Air Conditions Based at: Surat Reports to: Manager Members Reporting: Technician Role Work directly with customers to Provide assistance, resolve complaints, answer questions, and process orders. Coordinate with in house sales team for customers calls/queries. **Responsibilities**: - Answering...


  • Surat, Gujarat, India EC2 Consulting solution Full time

    **Note: This is a fully remote/Work from home job.** **Job role**: - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Greet customers warmly and ascertain the...


  • Surat, Gujarat, India EC2 Consulting solution Full time

    **Job role**: - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Greet customers warmly and ascertain the problem or reason for calling. - Knowledge about Software...


  • Surat, India Growder Technovations Private Limited Full time

    Role : Customer Service Executive (1-5 yrs experience) **Customer Support Executive Responsibilities**: - offer a best customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Ensure the best...


  • Varachha, Surat, Gujarat, India BVC Logistics Pvt. Ltd. Full time

    **Note**: - **Hiring for Mumbai, Chennai, Delhi, Hyderabad, Kolkata, Bangalore.**: - **Proficiency into regional language is mandatory.** **Job Summary**: The CC executive will be the face of BVC Logistics for customers and partners. - Follow up with clients for payments. - Handling all inbound calls from the customers and resolving their queries,...


  • Surat, Gujarat, India Advance Job's Center Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...


  • Surat, India Advance Job's Center Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...


  • Surat, Gujarat, India WHITELION SYSTEMS PVT LTD Full time

    **Job Title**:Customer Relationship Executive **Function**:Service Department **Reporting To**: HOD **Base Location**:Surat **Education**:Any Graduate **Experience (in years)**:0 to 2 **Preferred industry of work experience**: Any **Responsibilities**: - **Ticket Generation**: Create and manage service tickets accurately to document customer issues...


  • Surat, Gujarat, India WHITELION SYSTEMS PVT LTD Full time

    **Job Title**:Customer Relationship Executive **Function**:Service Department **Reporting To**: HOD **Base Location**:Surat **Education**:Any Graduate **Experience (in years)**:0 to 2 **Preferred industry of work experience**: Any **Responsibilities**: - **Ticket Generation**: Create and manage service tickets accurately to document customer issues...


  • Surat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    **Job Title**: Customer Service Executive **Requirements**: Strong problem-solving skills. Fluent in English, both verbal and written. Exceptional communication abilities. Customer-centric mindset. Quick learner and adaptable. Basic computer skills. Ability to work in a fast-paced environment. Team player with good collaboration skills. Previous...


  • Surat, Gujarat, India Vsole Solar Energy Private Limited Full time

    To Handle Customer query B Tech Electrical Good Communication Skill Problem Solving Skill Work Independently Solar Industries Preferable Pay: ₹14,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: -...


  • Surat, Gujarat, India Vsole Solar Energy Private Limited Full time

    To Handle Customer query B Tech Electrical Good Communication Skill Problem Solving Skill Work Independently Solar Industries Preferable Pay: ₹14,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: -...

  • Customer Service

    2 weeks ago


    Udhana, Surat, Gujarat, India Ethnic Luxe Fashions LLP Full time

    Roles and Responsibilities Serving customers by providing knowledge of the products and services. Provide accurate, valid, and complete information to the customer by using the right methods/tools. (FRESHERS WITH GOOD ENGLISH COMMUNICATION SKILLS WILL ALSO BE CONSIDERED, AND TRAINING WILL BE PROVIDED FOR THE POSITION). A Customer Service Executive...

  • Customer Service

    1 week ago


    Udhana, Surat, Gujarat, India Ethnic Luxe Fashions LLP Full time

    Roles and Responsibilities Serving customers by providing knowledge of the products and services. Provide accurate, valid, and complete information to the customer by using the right methods/tools. (FRESHERS WITH GOOD ENGLISH COMMUNICATION SKILLS WILL ALSO BE CONSIDERED, AND TRAINING WILL BE PROVIDED FOR THE POSITION). A Customer Service Executive...


  • Surat, Gujarat, India Acce Global Software Pvt. Ltd Full time

    **CUSTOMER SERVICE REPRESENTATIVE** **Objectives of this role** - Identify and address customer needs, with a goal of total satisfaction. - Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers. - Meet customer-service department sales targets, generating leads when...


  • Gujarat, India DP World Full time

    Roles and Responsibilities: - Responsible for Service Delivery of End-to-End Logistics Products like storage, first & last mile, container handling, warehousing and other value-added products - Coordination with third party service provider. - On boarding and post sales coordination with customers - By delivering on agreed service level agreement and...

  • Customer Service

    4 days ago


    Udhana, Surat, Gujarat, India Ethnic Luxe Fashions LLP Full time

    Roles and ResponsibilitiesServing customers by providing knowledge of the products and services.Provide accurate, valid, and complete information to the customer by using the right methods/tools.(FRESHERS WITH GOOD ENGLISH COMMUNICATION SKILLS WILL ALSO BE CONSIDERED, AND TRAINING WILL BE PROVIDED FOR THE POSITION).A Customer Service Executive usually...


  • Surat, Gujarat, India EASYSELL SERVICE PVT. LTD. Full time

    Educate sellers about the advantages of selling on Amazon, including access to a vast customer base. - Guide sellers through the onboarding process, ensuring all necessary documentation and information are provided accurately and in a timely manner. - Provide ongoing support to sellers, addressing their questions or concerns related to the onboarding...

  • Customer Executive

    2 months ago


    Surat, Gujarat, India Gevariya Capital Finanace Full time

    Customer service executives are often responsible for **handling customer complaints and concerns**. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem - Relaying extensive product information to customers. - Closing...

  • Customer Executive

    3 hours ago


    Surat, Gujarat, India Gevariya Capital Finanace Full time

    Customer service executives are often responsible for **handling customer complaints and concerns**. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem - Relaying extensive product information to customers. - Closing...