Customer Support
1 week ago
We are Hiring
**Role** : Customer Support English ( Work from Home )
**Location**: Ambattur, Chennai
**Qualification**: Graduate
**Experience**: 1 year in Customer support ( Must Have Proper Relieving Document)
**Language**: Tamil and English
**Salary**: 15.5k - 18k CTC
**Roles and Responsibilities**:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Note : Must Have Laptop, Wifi connnection, 8GB RAM
Windows 10, i5 processor
Contact HR- 7358756477
**Salary**: ₹14,500.00 - ₹15,500.00 per month
**Benefits**:
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 7358756477
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