Call Center Agent

6 days ago


Kulathur Thiruvananthapuram Kerala, India Aeka Holistic Skin Clinic Full time

We are looking for call center agent who are responsible for

Attending all category calls including incoming calls and outgoing calls. Meeting required appointments on daily basis.

Appointment management

Walk-in follow-up.

Appointment management software handling.

Billing, registration, collection, review, follow-up consultation, patient google review's from patients, patient care, patient satisfaction are the primary responsibilities

Maintain confidentiality of Clinic, Doctor, Staff, and patient information.

Good English communications, Pleasant personality.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Kulathur, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)
- Call center: 1 year (required)

**Language**:

- English (preferred)

**Location**:

- Kulathur, Thiruvananthapuram, Kerala (preferred)

Work Location: In person

Application Deadline: 25/12/2024
Expected Start Date: 01/01/2025


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