Call Centre Executive

3 months ago


Thiruvananthapuram Kerala, India Vattiyoorkavu Youth Brigade Entrepreneurs Cooperative Society Full time

**Job Summary**
- Hiring Support Executive with 0-1 year experience
- Immediate joiners preferred.

**Responsibilities and Duties**
- Attend calls from users requesting support for software systems
- Report and log all clients issues into the client relation management database/Creating Tickets
- Anticipation of the calls from the clients, solve the issues faced by the clients and improve client - company relationships.
- Creating updates, issues and bugs related tickets.
- Troubleshooting network related issues faced by the clients and solving them.
- Verifying the software before going to live, kind of support testing which helps the software work fine.
- Provide doubt clarification and technical support to users on site
- Liaison with client for proper and smooth functioning of software system

**Key Skills**
- Should be able to communicate with clients at all levels in verbal and written
- Good communication and interpersonal skills
- Attention to detail
- Team oriented/player
- Self motivated

**Required Experience and Qualifications**

Experience : 0-1 year

**Salary**: Up to 15k per month

Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Call center: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)



  • Thiruvananthapuram, India Medical Scribing Academy Full time

    **Job Description of Call Centre Executive** - Processing of enquiries received - Uploading the leads into Transorze ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to...


  • Thiruvananthapuram, India HBSUSA INFORMATION TECHNOLOGY PRIVATE LIMITED Full time

    NOW HIRING VIRTUAL CALL CENTRE REPRESENTATIVES Are you looking for an opportunity to work in a rapidly growing startup that does meaningful work? If so, we may be the business for you! We are RealtyTeckStack! And we provide and we provide through, fast and high quality support in job description via live support contact system. We are looking for people...


  • Kochi, Kerala, India Medcal Consulting Full time

    2-4 years experience in Call Centre as SME Excellent English communication skills Providing information & resources to support agents Addressing customers' concerns timely Coaching and training agents on improving Customer Interaction Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance...


  • Ambalathara, Thiruvananthapuram, Kerala, India National Institute of Medical Coding Academy Full time

    **About Company** National Institute of Medical Coding Academy is a reputed training institutes providing world class training in skill development courses since 2010. We are training partners of National Skill Development Cooperation (NSDC) which comes under Ministry of Skill Development and Entrepreneurship. We are also training partners of Deen Dayal...


  • Ambalathara, Thiruvananthapuram, Kerala, India DM Academy Full time

    **About Transorze Solutions** Transorze Solutions is a reputed training institutes providing world class training in skill development courses since 2010. We are training partners of National Skill Development Cooperation (NSDC) which comes under Ministry of Skill Development and Entrepreneurship. We are also training partners of Deen Dayal Upadhyaya...


  • Thiruvananthapuram, India Transorze Information Processing Solutions Private Limited Full time

    **About Transorze Solutions** Transorze Solutions is a reputed training institutes providing world class training in skill development courses since 2010. We are training partners of National Skill Development Cooperation (NSDC) which comes under Ministry of Skill Development and Entrepreneurship. We are also training partners of Deen Dayal Upadhyaya...


  • Thrissur, Kerala, India Helpline Group Full time

    The Call Center Executive (English) will be responsible for handling customer queries, resolving complaints, providing technical assistance, and ensuring customer satisfaction. The Executive will also be responsible for sales and cold-calling as per the requirement. **Qualifications** - Excellent Customer Support and Customer Service skills - Strong...

  • Call Centre Agent

    3 days ago


    Thiruvananthapuram, India Joopium Technologies Full time

    Identify New Sales leads. - Attending networking activities to research and connect with prospective clients. - Lead business generation through telecalling, mailing, social media campaigns etc. - Explaining the products to the customers. - Final Sale closure. - Customer support and reference generation. - Reviewing clients' feedback and implementing...

  • Tele-calling Executive

    6 months ago


    Thiruvananthapuram, Kerala, India Experion Technologies Full time

    **Job Location**:Trivandrum Experience Minimum 3 Years About This Opportunity The Global Marketing team is a young and vibrant group, passionate about showcasing Experion’s story worldwide. Our team handles Inside Sales, Lead Generation, Partnership & Alliances, Digital Marketing, Corporate Communications, Branding and PR. We’re looking for an...

  • Call Center Executive

    6 months ago


    Thrissur, Kerala, India IRISH EXPERT LLP Full time

    **Position: - Call Centre Executive** **Year of Experience: - 0- 2 years** **Qualification: - HSC/Graduate** **Job Description: - ** Ø Manage a large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers' information into the system. Ø Identifying Students'/Parent’s needs, clarifying information and giving proper...

  • Call Center Executive

    3 months ago


    Thrissur, Kerala, India IRISH EXPERT LLP Full time

    **Position: - Call Centre Executive** - Year of Experience: - 1 yr to 2 years_ - Qualification: - HSC/Graduate _ **Job Description: - ** Ø Manage a large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers' information into the system. Ø Identifying Students'/Parent’s needs, clarifying information and giving proper...


  • Thiruvananthapuram, Kerala, India Medical Scribing Academy Full time

    **Job Description of Telecaller Executive** - Processing of enquiries received - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all sources) and convert to admissions - Call students for...

  • Call Center Executive

    4 weeks ago


    Kowdiar, Thiruvananthapuram, Kerala, India TravanSoft Solutions Full time

    Wanted experienced call center executives with minimum 1 year of experience. Willing to do rotational shift duties. (Morning shift, Noon shift, Night shift) Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement - Paid time off Schedule: - Evening shift - Morning shift - Night shift - Rotational...

  • Call Centre Trainer

    5 days ago


    Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Call Center Trainer Location: Kochi, Kerala **Salary**: ₹25,000-₹30,000/month Experience : 2-3 years as a Call Center Trainer or in a similar role Key Responsibilities: - Conduct training sessions to enhance the skills of call center staff. - Develop training materials, modules, and performance improvement plans. - Monitor trainee performance and...


  • Thiruvananthapuram, Kerala, India National Institute of Medical Coding Academy Full time

    **Job Description of Customer Care Executive** - Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective...


  • Kochi, Kerala, India Affable Management Services Full time

    **JOB TITLE:Customer Assistance Centre Executive** **Profile**: The Customer Assistance Centre Executive will be responsible for managing customer interactions related to vehicle purchase enquiries, service appointments, and after sales services. Experience: 1-2 yrs exp in Customer Service or any Freshers Qualification: Any Degree Language Skill: Need to...

  • Tele Calling Executive

    7 months ago


    Thiruvananthapuram, Kerala, India Zonduo Tech Full time

    **We are Hiring..!!** We are seeking a motivated and enthusiastic Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, managing customer inquiries, and providing excellent customer service to enhance sales and customer satisfaction. **Key Responsibilities**: - Manage and resolve customer...

  • Tele Caller Executive

    7 months ago


    Thiruvananthapuram, Kerala, India AITEE - Academy of IT & Executive Education Full time

    **Responsibilities** - Develop and maintain strategic long-term trusting relationships with high-volume students and clients to accomplish organic growth - Provide relevant and articulate information about our programs to potential students and customers and build a strong pipeline for the company - Tracking and analysing student progress, creating and...

  • Jio Centre Manager

    2 months ago


    Kerala, India Jio Full time

    We at Reliance Jio are currently hiring for Jio Centre Managers for Kanhangad, Guruvayoor and Trivandrum Kerala The eligible candidate should meet the following parameters: 10-14 years of experience (majorly in Telecom Industry) Education: Graduation degree in any discipline, Post-Graduation, MBA preferred. Major Job Responsibilities: 1....

  • Call Center Executive

    6 months ago


    Kochi, Kerala, India AABASOFT BUSINESS SERVICES Full time

    **BPO/DOMESTIC CALL CENTRE (VOICE INBOUND CUSTOMER SERVICE)** - Qualification: Fresher’s or experienced with minimum qualification of degree. - Good communication Skills with fluency in Malayalam. - Ready to work in rotational shift. - Handling customer complaints and follow ups. - Language Skill: Malayalam - Work Location: Kochi - Shift Time: Rotational...