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Call Center Executive

1 month ago

Calicut Kerala, India JAYPEE GENERAL AGENCIES Full time

**About Us**:
Jaypee Dent is a trusted supplier of dental products and supplies, serving dentists, orthodontists, and dental labs. We are dedicated to providing exceptional service, and our Call Center plays a vital role in ensuring customer inquiries and needs are addressed efficiently. To further enhance our customer service, we are looking for a motivated Call Center Executive to join our team.

**Role Overview**:
As a Call Center Executive, you will be responsible for managing incoming and outgoing calls, addressing customer queries, and providing product information to dental professionals. You will play a key role in ensuring customer satisfaction and contributing to the success of our customer service operations.

**Key Responsibilities**:

- Handle incoming and outgoing customer calls with professionalism and efficiency.
- Provide accurate information on Jaypee Dent's products and services to dental professionals.
- Address customer inquiries, resolve issues, and provide solutions in a timely manner.
- Assist customers with placing orders, tracking shipments, and navigating our website.
- Follow up with customers to ensure satisfaction and offer additional support as needed.
- Proactively reach out to customers with updates on new products, promotions, and offers.

**Qualifications**:

- Must speak English

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

**Speak with the employer**
+91 9846056234