Back Office Executive
2 months ago
**Key Responsibilities**:
1. Data Management & Documentation:
- Maintain and update databases of channel partners, including recyclers, and other stakeholders.
- Ensure accurate and timely documentation of agreements, and traceability of document & other statutory documents.
- Track and maintain records related to channel partner activities, visits, verifications, and on boarding.
**2.** **MIS Management & Reporting**:
- Compile data and prepare regular reports on channel partner performance.
- Manage and Compile Management Information System ( MIS ) reports to provide valuable insights and data to assist managements in decision making.
**3.** **Query Resolution**:
- Address and resolve queries related to accounts and the channelization team to ensure smooth operation and communication.
- Make follow-up calls to recyclers for status updates, ensuring timely communication and co-ordination.
**4.** **Document Preparation for Dispatch**:
- Prepare all necessary documents for dispatch, including delivery notes, invoices and compliance-related paperwork.
- Ensure all necessary compliance documents and verification records are in place for channel partners.
- Help in the verification process of new channel partners, ensuring their credentials and qualifications meet company standards.
**5.** **Channel Partner Support & Co-ordination**:
- Act as a point of contact for channel partners for routine inquiries and documentation support.
- Assist with on boarding new channel partners by collecting necessary documents and ensuring they meet compliance requirements.
- Ensure timely completion of assigned tasks and report updates on work progress to the Business Channelization Manager.
**Skills & Qualifications**:
- Education: Any Graduate
- Experience: 1-2 years of experience in back-office operations.
- Salary Range: 15,000k - 18,000k
**Technical Skills**:
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Familiarity with CRM and ERP systems is an added advantage.
**Soft Skills**:
- Strong attention to detail and organizational skills.
- Ability to handle multiple tasks and work under pressure.
- Analytical mindset for data analysis and reporting.
Pay: ₹15,000.00 - ₹18,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 2 years (required)
Work Location: In person
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