Collection Executive
2 weeks ago
Qualification
- Graduation/PG
company : BMW
***IMMEDIATE JOINERS**
Experience
- Minimum 1-3 Years
- Individually driving Collections activity & achieving the Weekly, monthly, quarterly & yearly targets while maintaining excellent Customer service.
- Working on improving the collection Strategies & methods to improve customer interactions.
- Meeting performance targets
- Problem solving ability & ensuring highest level of customer satisfaction.
- Responsible for managing internal (Regional and Collection agents) and external collection team efforts for maximizing the productivity and effectiveness of the team.
- Conducting Field visits & representing the Company with customers, external vendors and Forums.
- Ensure that the dealing with the Customer including handling of customer compliant is in line with the Fair Practice Code, KYC, AML and Anti-Fraud Management Guidelines of the Company
- Ensure that all data of customers are handled in accordance with the Privacy Policy of the Company
- Seeking sales/Dealer Support in resolving early warning indicators.
- Adherence and knowledge about compliance on situational basis.
- Ensure adherence of regulatory guidelines from Collections stand point. E.g. Sending Initial demand letters to customers, informing them about their account being sent
**Interview process: telephonic**
Note
- **Good English communication required (mandatory)**
Pay: ₹18,869.75 - ₹35,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Gurugram, Haryana (required)
Work Location: In person
**Speak with the employer**
+91 9148018990
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