Delivery Excellence Hive Coach

2 weeks ago

India John Clements Full time

**Created on**: 14/11/2023

**INDIA**

**Responsibilities**

The Delivery Excellence Hive coach drives our aspiration as a Bank to excel at delivering value to our Customers and improving the ways of working of our people and teams. The role is an outcomes-driven transformation partner to delivery teams (Hives, Squads, Expertise Teams) that drives continuous improvement of delivery performance measured via OKRs, DORA, Flow Metrics, Resiliency, etc.To be successful in the role, you must have (1)
- **courage** to call out gaps in our ways of working and constraints to our Flow of Work, (2) use
- **data and insights **to analyse and highlight the isues, (3) align improvements to
- **clear business outcomes**, and (4) use a
- **variety of practices and tools** in your arsenal to solve them.**RESPONSIBILITIES**
- Refer to myHR for guidance for each section below.**Strategy**
- Continuously align ways of working within and across the hive to deliver on Objectives and Key Results, improvement of KPIs, and realizing efficiencies in alignment to the scorecard.
- Communicate the benefits of digital transformation through the lens of ways of working practices to both internal and external stakeholders.
- Steer the transition of Hives to a Product Delivery Organization that builds and maintains its products, services, and capabilities, and embed high performance culture and continuous improvement on delivery productivity and ways of working.

**Business**
- Collaborate with Hive Leadership to establish Transformation roadmap and continuous tracking
- Be the change - model the agile mindset, values, and principles of team ownership and shared accountability, skin in the game, and striving to do better every day.
- Provide data-driven analysis and improvement opportunities on delivery productivity, and work with leaders and teams to address them
- Aligns teams towards frequent delivery of value, with evidence of continual improvements in S2V (Speed To Value) at Hive level.
- Proactively works with the hives to manage to capacity, support quarterly planning and achieving >80% completion of work in a quarter
- Drives a customer focus, evidenced by improvements in NPS
- Ensure Hive Leadership focus on Hive wide DORA metrics improvements
- Reviews the hive structure regularly and constantly seeks to 'shift left'

**Processes**
- Lead process improvement initiatives with a clear business case through various tools (A3, Kaizen, Improvement Kata, Process Reviews, etc.)
- Continuously seeks to improve the hive construct to minimise handoffs and dependencies
- Challenge and steer improvement of processes, governance, team design, org structure, funding models to improve delivery performance, productivity, and efficiency

**People & Talent**
- Continually work with the Delivery Excellence Lead to align capability to the strategic roadmap, coaching, mentoring and training their people to grow and improve.
- Coaches hive leadership on servant leadership, scaled agile concepts, improvement roadmaps, product roadmaps with clear customer focus and benefits.
- Train, coach, and mentor leaders and teams on key principles, practices, and ways of working of a Product Delivery organization (customer collaboration, direct feedback, iterative development, product discovery, shift-left and x-by-design, etc.) and adoption of new technologies and how to drive digital transformation
- Creates a talent pipeline amongst their Delivery Excellence Experts (Squads) to create a succession plan
- Be the mentor and collaborate with the Delivery Excellence Experts (Squads) to drive Transformation outcomes aligned with business scorecard

**Risk Management**
- Proactively and courageously identify, analyse, and steer solutions on organizational impediments and constraints to productivity, quality, early risk mitigation, and continuous delivery of value

**Governance**
- Speak up and proactively flag gaps and deviations to the key principles, Ways of Working Standards and Change Delivery Model as a Product Delivery organization, and steer execution of improvement plans to address them.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].
- [Where relev

  • Agile Coach

    3 weeks ago

    india LTIMindtree Full time

    Mandatory Certification: Scrum Alliance Certified Agile Coach or Similar Objectives of this role Work with project teams to analyze current systems and processes and design a strategy for adopting agile best practices Guide teams in how to stay on track with agile techniques, fine-tuning their approach to ensure that overall strategy is being met Lead agile...

  • Software Enginner for AI and Healthcare

    1 week ago

    india Wellness Coach Full time

    In this high stress world, wouldn’t you want to come to work knowing that you are helping someone improve their life everyday? At Wellness Coach, you will have the opportunity to change lives for the better everyday!  We are backed by Softbank NY, Zoom Ventures and Accomplice. Wall Street Journal says about us: "It's like Peloton meets Zoom video meets...

  • Senior DevSecOps Engineer

    1 month ago

    India Hive Pro Full time

    Hive Pro, a US headquartered cybersecurity vendor, is a rapidly growing company specializing in Threat Exposure Management. Our innovative approach goes beyond traditional vulnerability scanning, utilizing code-to-cloud scanning approach to comprehensively understand and address organizational threat exposure. The platform seamlessly integrates...

  • Senior DevSecOps Engineer

    4 weeks ago

    India Hive Pro Full time

    Hive Pro , a US headquartered cybersecurity vendor, is a rapidly growing company specializing in Threat Exposure Management. Our innovative approach goes beyond traditional vulnerability scanning, utilizing code-to-cloud scanning approach to comprehensively understand and address organizational threat exposure. The platform seamlessly integrates...

  • Delivery Director

    3 weeks ago

    India Hexagon Search Full time

    The Head of Delivery will manage and coach the organisation to achieve high growth, project management skills, client engagement abilities, and leadership qualities to successfully deliver Analytics , Data science solutions that drive business value and impact.   He/She will be responsible to build a professional, accountable and customer responsive...

  • Valiance Solutions

    4 weeks ago

    india Valiance Analytics Pvt. Ltd. Full time

    About Us : Valiance is a global AI & Data analytics firm helping clients build cutting-edge technology solutions for digital transformation. We work with some of the marquee brands across India, US and APAC to build transformative solutions for Credit Risk, Fraud, Predictive Maintenance, Quality Inspection, Data lake, IOT analytics etc. Our team comprises...

  • Delivery Manager

    3 weeks ago

    india Tech Mahindra Full time

    Delivery Manager – UI Experience: 10-17 Years Job Location: Bangalore, Hyderabad & Chennai Notice Period: Immediate to 30 Days Job Description : 15+ years of IT experience in UI technologies/frameworks like Angular, React, Node, JavaScript, jQuery, HTML, CSS, Vue, Bootstrap, etc. At least five years of end-to-end solutions and delivery management...

  • Delivery Lead

    1 week ago

    india Novalink Solutions LLC Full time

    Job Description Delivery Lead   DHHS Information System and Technology (IS&T) is seeking to hire a Delivery Lead to keep multiple projects on track and ensuring one or many IT delivery teams work is completed on time and according to process and specifications.  The IT delivery teams are cross functional teams comprised of Business Analysts (BA), Senior...

  • Recruiter - JEE , NEET & OLYMPIAD COACHING

    2 weeks ago

    india Rao IIT academy Full time

    Company Description RAO IIT- INDIA'S TOP 10 JEE , NEET COACHING. Role Description This is a full-time remote role for a Recruiter in JEE, NEET, and Olympiad coaching at Rao IIT Academy. The Recruiter will be responsible for sourcing, screening, and selecting candidates for various coaching programs. They will also be responsible for conducting interviews,...

  • Agile Coach/ Scrum Master

    4 weeks ago

    India Bloom Consulting Services Full time

    NA Experience **10 - 15 years** Offered Salary Notice Period **Not Disclosed** - Knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc. - Good skills to coach team how to follow agile scrum, which really works. - Understand the basic fundamentals of iterative and incremental development. - Strong knowledge of Scrum theory, rules and...

  • GCP Data Engineer

    3 weeks ago

    Pune/Hyderabad/Anywhere in India/Multiple Locations, IN Huquo Full time

    Job Description :Must-Have :- 5+ Years of Experience in Data Engineering and building and maintaining large-scale data pipelines.- Experience with designing and implementing a large-scale Data-Lake on Cloud Infrastructure - Strong technical expertise in Python and SQL- Extremely well-versed in Google Compute Platform including BigQuery, Cloud Storage, Cloud...

  • GCP Data Engineer

    4 weeks ago

    Pune,Hyderabad,Anywhere in India,Multiple Locations Huquo Full time

    Job Description : Must-Have :- 5+ Years of Experience in Data Engineering and building and maintaining large-scale data pipelines.- Experience with designing and implementing a large-scale Data-Lake on Cloud Infrastructure - Strong technical expertise in Python and SQL- Extremely well-versed in Google Compute Platform including BigQuery, Cloud Storage,...

  • Valiance Solutions

    3 weeks ago

    Anywhere in India/Multiple Locations, IN Valiance Analytics Pvt. Ltd. Full time

    About Us :Valiance is a global AI & Data analytics firm helping clients build cutting-edge technology solutions for digital transformation. We work with some of the marquee brands across India, US and APAC to build transformative solutions for Credit Risk, Fraud, Predictive Maintenance, Quality Inspection, Data lake, IOT analytics etc. Our team comprises...

  • Valiance Solutions

    2 weeks ago

    Anywhere in India/Multiple Locations Valiance Analytics Pvt. Ltd. Full time

    About Us : Valiance is a global AI & Data analytics firm helping clients build cutting-edge technology solutions for digital transformation. We work with some of the marquee brands across India, US and APAC to build transformative solutions for Credit Risk, Fraud, Predictive Maintenance, Quality Inspection, Data lake, IOT analytics etc. Our team comprises...

  • Lead, Support Delivery

    4 weeks ago

    india Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Senior Frontend Developer

    3 weeks ago

    india BJS Home Delivery Full time

    Exp - 6+ years Location - Chandigarh (WFO) Upto 15 LPA Number Of Vacancies- 2 Company Description:- BJS Home Delivery is an independently owned, family business based in Wednesbury with a mission to provide the best two-man home delivery service in the UK. All our Delivery Teams are extensively trained at our on-site Training Academy to provide...

  • Sales Development Manager

    23 hours ago

    india Our Benefits Coach Full time

    Job Description Role Overview:  Our Benefits Coach is seeking a visionary Sales Manager to spearhead our dynamic team of Account Sales Executives in Employee Benefits. This leadership role is not just a position but a mission to extend our desire to provide a wholistic and comprehensive approach to financial protection and peace of mind to businesses and...

  • Project Delivery Leader

    23 hours ago

    india Pegasystems Full time

    Meet Our Team: This role will be a part of our expanding consulting business which provides a fantastic opportunity to work with an industry leading collaborative and innovative team along with the latest and greatest, cutting edge technology (Pega).  Picture Yourself at Pega: Pegasystems is seeking experienced  Technical Project...

  • Excellence Officer

    2 weeks ago

    India KAIZEN Asset Management Services Full time

    KAIZEN Asset Management Services is a leading property management firm in Dubai, is seeking a detail-oriented and results-driven individual to join our team as an Excellence Officer. At Kaizen, we are committed to continuous improvement and delivering exceptional quality in everything we do.ResponsibilitiesRespond promptly and professionally to customer...

  • Excellence Officer

    2 weeks ago

    india KAIZEN Asset Management Services Full time

    KAIZEN Asset Management Services is a leading property management firm in Dubai, is seeking a detail-oriented and results-driven individual to join our team as an Excellence Officer. At Kaizen, we are committed to continuous improvement and delivering exceptional quality in everything we do.ResponsibilitiesRespond promptly and professionally to customer...