Receptionist
6 months ago
A **Receptionist** in the hospitality industry plays a crucial role in managing the front desk of an organization. Here are the key responsibilities and duties associated with this position:
- **Greeting and Welcoming Guests**: As the first point of contact, receptionists warmly receive and welcome visitors as soon as they arrive at the office or hotel.
- **Directing Visitors**: Receptionists guide guests to the appropriate person or office within the establishment.
- **Handling Phone Calls**: They answer, screen, and forward incoming phone calls to the relevant departments.
- **Maintaining a Tidy Reception Area**: Ensuring that the reception area is neat, presentable, and well-stocked with necessary stationery and materials (such as pens, forms, and brochures).
- **Managing Mail and Deliveries**: They receive, sort, and distribute daily mail and deliveries.
- **Office Security**: Receptionists maintain office security by following safety procedures and controlling access through the reception desk (including monitoring the logbook and issuing visitor badges).
- **Supply Management**: Ordering front office supplies and keeping track of inventory.
**Qualities for Success**:
- **Pleasant Personality**: Receptionists should have a friendly demeanor, as this role involves customer service.
- **Emergency Handling**: Ability to deal with emergencies promptly and effectively.
- **Multitasking and Stress Management**: Essential skills for man
- **Flexibility**: Some receptionist roles may require working in shifts.
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- Microsoft Office: 1 year (required)
- Front desk - Receptionist: 2 years (required)
- total work: 2 years (preferred)
**Language**:
- English (required)
Work Location: In person
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