Front Office Associate

2 weeks ago


Andheri Mumbai Maharashtra, India Svenska Design Hotel Full time

Welcomes guests as soon as they arrive with great care and attention
Answer, record, and process all guest calls, messages, requests,questions, or concerns
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Process all check-outs including resolving any late and disputed charges.
Process all payment types such as room charges, cash, cheque, debit, or credit.
Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Coordination with F&B dept, Housekeeping dept & Accounts dept.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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