![The Shalimar Hotel](https://media.trabajo.org/img/noimg.jpg)
Front Office Associate
3 days ago
Immediate joiner required front office associate in the shalimar hotel grant road
Post:Front office associate
Salary :13k-15k
Loaction :Grant road mumbai
**Customer Service**:Greet and assist visitors in a friendly and professional manner.
Handle inquiries and provide accurate information to clients, customers, and guests.
Ensure a high level of customer satisfaction through effective communication and problem resolution.
**Front Desk Operations**:Manage the front desk and reception area, ensuring it is clean, organized, and presentable.
Answer and direct phone calls in a courteous and efficient manner.
Coordinate and schedule appointments, meetings, and conference rooms.
**Administrative Support**:Perform general clerical duties, including photocopying, faxing, mailing, and filing.
Maintain and update records, databases, and contact lists.
Assist in the preparation of reports, presentations, and other documents as needed.
**Communication Skills**:Effectively communicate with team members, management, and external stakeholders.
**Problem Solving**:Address and resolve customer issues and complaints in a timely and effective manner.
Collaborate with other departments to ensure seamless customer service.
**Qualifications**:
- High school diploma or equivalent; additional education or certification in hospitality or administration is a plus.
- Proven experience in a customer service or front office role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in MS Office (Word, Excel, Outlook).
- Ability to maintain a positive and welcoming attitude in a fast-paced environment.
**Salary**: From ₹250.00 per day
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Kemps Corner, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9930143697
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