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Hotel Front Desk Executive
1 month ago
Hiring for reputed hotel
**Location : Coimbatore**
**Minimum 3 to 4 years in Hotel/Resort industry as front office executive**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
**Salary**: ₹18,000.00 - ₹23,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Hotel: 5 years (preferred)
**Language**:
- English (preferred)
- Tamil (preferred)
Work Location: In person
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