L3-production/application Support

3 weeks ago

Bengaluru Karnataka, India HealthAsyst Full time

**About HealthAsyst**
- HealthAsyst® is an IT service and product company. It is a leading provider of IT services to some of the largest healthcare IT vendors in the United States. We bring the value of cutting-edge technology through our deep expertise in product engineering, custom software development, testing, large-scale healthcare IT implementation and integrations, on-going maintenance and support, BI & Analytics, and remote monitoring platforms. As a true partner, we help our customers navigate a complex regulatory landscape, deal with cost pressures, and offer high-quality services. As a healthcare transformation agent, we enable innovation in technology and accelerate problem-solving while delivering unmatched cost benefits to healthcare technology companies. HealthAsyst is now a Great Place to Work-Certified & our product has also been consistently recognized for high customer credibility by Gartner, Capterra etc.

1. 3-to-6-year experience in support role.- 3. Experience working with MS SQL.
- 4. Experience working with Microsoft Technologies (C#)
- 5. Experience working with American customers.
- 6. Willingness to work on night shift.
- 7. Excellent communication skills.
- 8. Should have knowledge about support process (SLA, Priority, Criticality, Knowledge Base and etc)

**What you will get**:
**Bi-Annual Salary Reviews**

**Flexible working hour**

**Three Day Hybrid Model**

**Market competitive pay**

**GMC (Group Mediclaim)**: Provides Insurance coverage of Rs. 3 lakhs + a corporate buffer of 2 Lakhs per family. This is a family floater policy, and the company covers all the employees, spouse, and up to two children

**Employee Wellness Program**:

- HealthAsyst offers unlimited online doctor consultations for self and family from a range of 31 specialties for no cost to employees. And OPD consultations with GP Doctors are available in person for No Cost to employees

**GPA (Group Personal Accident)**: Provides insurance coverage of Rs. 20 lakhs to the employee against the risk of death/injury during the policy period sustained due to an accident

**GTL (Group Term Life)**: Provides life term insurance protection to employees in case of death. The coverage is one time of the employee’s CTC

**Employee Assistance Program**: HealthAsyst offers **complete** **confidential** counselling services to employees & family members for mental wellbeing

**Sponsored upskills program**: The company will sponsor upto 1L for certifications/higher education/skill upskilling.

**Flexible Benefits Plan **- covering a range of components like
- National Pension System.
- Internet/Mobile Reimbursements.
- Fuel Reimbursements.
- Professional Education Reimbursement

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