Java L3 Support

2 weeks ago

Greater Bengaluru Area, India Genpact Full time

Responsibilities

  • Handle L3 support issues with Supporting/Troubleshooting Java applications.
  • Support and automation engineer to support and improve a production environment that consist of elastic search, Java applications, custom platforms and multi node clusters of windows and Linux servers.
  • Should be a support person, not a developer who does support on the side. Should bring great coordination and communication skills.
  • Motivated self-learner with ability to learn customer specific custom tools and platforms
  • Daily monitoring of alerts, triage of issues by performing environment analysis, log analysis and providing tactical solutions
  • Opportunistically, look for root cause and provide long term fixes or automations
  • Maintain the upkeep of the environment by owning Dev-ops techniques to deploy code, upgrade environments
  • Alert monitoring, triage and troubleshooting
  • Linux (Advanced), Shell Scripting
  • Java Application Code understanding

Qualifications we seek in you

Minimum Qualifications / Skills

  • BE/B Tech/MCA/MBA
  • Excellent written and verbal communication skills
  • Good problem-solving skills.

Preferred Qualifications/ Skills

  • Financial services industry experience preferred.
  • Experience in Java, Linux, Shell Scripting.
  • Understanding of DevOps methodologies.
  • Strong written and verbal communication skills.
  • Experience in L3 Application Support environments.

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