Testing & Support
5 months ago
**Department**:Software**Job Type**:Full Time**Job Location**:Gurgaon**Job Code**:#859-02**Experience**:8-10 YearsThe role involves quality & test advocacy, resource planning & management, and resolution of issues that impede the testing effort.
**JOB RESPONSIBILITY**
Building up and leading the “Testing Team” and “Support engineers” at offsite & onsite.
Defining the scope of testing within the context of each release / delivery.
Planning, deploying and managing the testing effort for any given engagement.
Responsible for Product Testing (Manual testing, Auto testing, Load/Performance Testing)
Adherence to standards and procedures related to test script development, testing methodology and documentation (Test case, Test procedures and Test report)
UAT with customer
Training/Providing Demo to customers.
Update Product user manual (as per latest release)
Resolution of all operational issues of the users for the current solution deployed at the customer premises as reported by customers.
Coordinate with L3/Dev. Team for resolution/fixing of issue in the product
Adherence to all the operational procedures/processes
Interact with customer and stakeholder regarding the resolution of issues.
Regular weekly/monthly review meeting with customer stakeholder to review overall operational support performance
**TECHNICAL KNOWLEDGE**
Must be well versed with Load testing (J-meter/ Loadrunner).
Strong Mobile app testing knowledge (Appium/ Robotium), API testing (SoapUI/ Postman).
Strong working knowledge of bug reporting tools like JIRA/Bugzilla.
Must have worked on automate tools for testing.
Exposure to use of automated testing tool (like Selenium/QTP) would be a plus.
QUALIFICATION & SKILLSET
B.E./ B.Tech./ MCA would be preferred.
8-10 years of experience.
Excellent written and verbal communications skills.
**COMPANY OVERVIEW**
Lepton Software is a leading Location Intelligence and Analytics Solution provider with 20+ years of experience, and a team of over 200 people. We specialize in Map-based software solutions and consulting services, offering a broad portfolio of business and technology solutions, including network feasibility planning, network inventory management, sales force tracking and management, business expansion solutions in Telecom, BFSI, Govt. & Defense, Retail, FMCG, Logistics, Transportation, and Automotive verticals. Our location intelligence solutions are developed on an “Inception to Innovation” framework to meet comprehensive and tailored requirements using GIS, Remote Sensing, CAD and digital photogrammetry tools. Major products and solutions are as listed:
- RFMaps: Through its portfolio of high-precision 2D and 3D maps, Lepton empowers global telco’s to roll out and optimize their networks. Over 80% of wireless networks in India have been rolled out on 2D and 3D maps provided by Lepton.
- NetworkAccess: Lepton’s flagship product, Network Access is a web-based network management solution that helps Communication Service Providers design, document and maintain their networks. It provides an open, configurable and scalable geospatial environment supporting network equipment used both by fixed and mobile operators.
- Google Maps & Cloud: Lepton has been a Premier Google Maps and Cloud Platform partner for over 10 years in India, the Middle East & Singapore, and has supported 500+ companies in their growth journeys across verticals. We have a strong footprint in Africa as well.
- SmartMarket: Another of Lepton’s unique products is SmartMarket - it is a Map-centric business intelligence platform to facilitate informed decision making for business expansion, performance analysis and operations optimization.
**AWARDS AND ACCOLADES**
- Google - JAPACs Fastest Growing Company for Google Maps
- Pitney Bowes - Best Location Intelligence Partner of the Year for Telecom Vertical in Asia
- SR (Silicon Review) - Key Vendor in the Global Design & Engineering Space
- NASSCOM - Top Five Product Companies at NASSCOM Product Conclave
- North
- CIO Review - Adjudged top 20 IT companies in India by CIO review
- PCQ - Overall Best IT Project of the Year for Unified GIS Project of Bharti Airtel
**WHY WORK WITH US?**
- Growth
- We are a highly Customer Centric organization for all stakeholders, including the most valuable stakeholder
i.e. YOU.
- Regular fun/adventure events like, Rewards & Recognitions, Celebrations, parties, etc.
- Company sponsored group health insurance for employees& their families.
- Meal Card facility for employees for better tax structuring.
- Lepton Academy - Learning Sponsorship Model for employees who crave for learning & growth.
- A self-created culture where we respect each other’s value.
- Work along with an energetic & young team which has mobilized the status quo &better aligned us to the competition.
- We are growing rapidly and your decision towards aligning your career with us gears to potentially rapid career growth while having an oppo
-
Product Operations Associate, Platform Support
2 months ago
Gurugram, Haryana, India Educational Testing Service (ETS) Full timeRemote Proctoring Services: - Platform Expertise: Develop a deep understanding of our remote proctoring platform, including its features, functionalities, and technical requirements. - Documentation: Ensure and report detailed records of technical issues encountered and resolutions to help improve the platform and support processes. Maintain Technical...
-
Automation Testing
6 months ago
Gurugram, Haryana, India Quess IT Staffing Full time**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...
-
Functional Testing
5 months ago
Gurugram, Haryana, India Saxo Bank Full timeResponsibilities: - Performing test functional, end-to-end, and API cases under various conditions. - Documenting and assessing test results. - Identifying, logging, and reporting program bugs and glitches. - Tracking defects and assisting in error troubleshooting. - Collaborating internally and externally to drive QA efforts. Your Profile: - Minimum of 1...
-
Tester Iii
2 weeks ago
Gurugram, Haryana, India UST Global Full time3 - 5 Years- 4 Openings- Gurgaon**Role description**: **_Job Specifications:_** **_ Position - Infotainment Testing_** **_ Location - Gurgaon_** **_ Company - UST Global_** **_ _** **_Skill Set: -_** Exp - 3-8yrs Experience in vehicle testing. Experience in flashing, testing & reproduction of defects. Experience in Infotainment testing. Knowledge...
-
Product Testing Coordinator
6 months ago
Gurugram, Haryana, India The Knot Worldwide Full time**ABOUT THE ROLE AND OUR TEAM**: The Bump is a leading digital resource for parents and parents-to-be as they navigate pregnancy and life with a little one. We create expert-backed, best-in-class content to inform, inspire, support and empower families along their TTC, pregnancy and parenting journeys. To that end, we take pride in developing articles that...
-
IT Support
2 weeks ago
Gurugram, Haryana, India Codex education Full time**JOB DETAILS** 1.Installing and configuring Company Software at various Educational Institues 2.Monitoring and maintaining computer systems and networks 3.Responding in a timely manner to service issues and requests 4.Providing technical support across the company (this may be in person or over the phone) 5.Setting up accounts for new users 6.Working on...
-
Mainframe and Web Application Testing
5 months ago
Gurugram, Haryana, India Biogensys Full timeTest Analyst with 3-5 years total QE exp having the below mentioned skill set: - College graduate degree from a reputed institute - Strong academic background & Good communication skills. - Good reasoning and analytical skills - Should have good knowledge of Web testing - Should have Knowledge of Mainframe testing - Automation experience of any tool is...
-
Operations Support
5 months ago
Gurugram, Haryana, India Amex Full time**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
-
Operations Support
6 months ago
Gurugram, Haryana, India Amex Full time**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
-
Coustomer Support
2 months ago
Gurugram, Haryana, India Krishna HR solution Full timeJob brief We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be...
-
Sde Iii
5 months ago
Gurugram, Haryana, India American Express Global Business Travel Full timeAmex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. **Position Overview**: We are...
-
Application Support
5 months ago
Gurugram, Haryana, India Mancer Consulting Services Full time**Essential capabilities**: - Experience in providing technology client service, especially in Operation - Proven ability to use relevant data analytics approaches and tools to problem-solve and trouble-shoot. - Experience in ITIL Framework - Experience in providing 24X7 Operation support, including on-call support / roster - Excellent communication and...
-
Designer- Tccc
5 months ago
Gurugram, Haryana, India Landor Full timeLandor is looking for a Designer to join our Delhi studio. Could this be you? **We are Landor.** **World-leading brand specialists.** **Consulting. Design. Experience.** *** **Connecting business strategy to brand.*** **Bringing every facet of brand to life.*** **Creating brand-led experiences for talent & customers.*** **United in our drive to make a...
-
Customer Support Executive
6 months ago
Gurugram, Haryana, India edutinker Full time**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...
-
Pos Support Executive
5 months ago
Gurugram, Haryana, India One Stack Solution Pvt. Ltd. Full timeprovide technical support to clients for POS products in a given TAT via calls/mails - min. 1 year of experience in a technical role - hardware expertise in POS products - test, troubleshoot & perform basic repair on POS products **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Day range: - Monday to Friday Shift: - Day...
-
Pos Support Executive
2 days ago
Gurugram, Haryana, India One Stack Solution Pvt. Ltd. Full timeprovide technical support to clients for POS products in a given TAT via calls/mails - min. 1 year of experience in a technical role - hardware expertise in POS products - test, troubleshoot & perform basic repair on POS products Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Shift: - Day shift Work Days: - Monday to...
-
Document Checker
2 months ago
Haryana, India ICL CALIBRATION AND TESTING SERVICES Full timeWe have Urgent Requirement of Documentation Checker/officer for our Panchkula Laboratory. **Responsibilities**: Carefully review documents to ensure accuracy of data Check for any discrepancies between documents Maintain records of all documents checked Identify any potential errors and suggest improvements Adhere to the company's policies and...
-
Salesforce Developer
2 weeks ago
Gurugram, India SKYGATE CONSULTING Full timeRole : Salesforce.Com Apex DevelopmentExp : 3-6yrsLocation : Notice Period : Immediate JoinerJob Description :Mandatory Skill : Apex, LWC & Integration.- Experience in SFMC developer, Journey AND Builder AND Studio, certification mandate, Amp script.- Experience on Marketing Cloud/Eloqua or similar marketing platform.- Experience in Digital Foundry.- Good...
-
Fullstack Engineer
4 weeks ago
Gurugram, India PloPdo Full timeAs Founding Engineer, you will:Design system architecture and overall technical strategy for your product verticalWrite and ship production code which would become foundation for the futureDefine domain specific data models, design and build backend APIs as well as web applicationsManage end to end development, testing, deployment and monitoring of software...
-
Operations Executive- Osm Support Hub
6 months ago
Gurugram, Haryana, India IDP Education Ltd Full time**KEY RESPONSIBILITIES**: - End to end management of test cycle completions - 0% tolerance, deviation to any laid down processes. - Ensure adherence to quality standards as defined by IELTS Manuals of Procedure and any IELTS Australia directives. - Internal Communication of IELTS Volumes - Prompt communication with test centres, SEMA, PSN and QNC, Service...