Application Support
2 weeks ago
**Key Responsibilities**:
- Perform root cause analysis and implement preventive measures to avoid recurring issues.
- Utilize Unix and Shell scripting to automate tasks and enhance operational efficiency.
- Collaborate with DevOps teams to manage CI/CD pipelines using tools like Ansible and Jenkins.
- Manage and query Oracle/Postgres databases for support-related tasks.
- Ensure adherence to ITSM processes for incident, problem, and change management.
- Develop and maintain documentation for processes, procedures, and configurations.
**Technical Skills Required**:
- **Core Expertise**: Unix, Shell Scripting, Oracle/Postgres Databases, ITSM tools.
- **DevOps Tools**: Ansible, Jenkins.
- **Monitoring Tools**: Splunk, Grafana, Opsview, Dynatrace.
- **Programming**: Basic knowledge of Java.
**Job Types**: Full-time, Permanent
Pay: ₹1,650,000.00 - ₹1,990,000.00 per year
**Benefits**:
- Health insurance
- Work from home
Shift:
- Day shift
Work Days:
- Monday to Friday
**Experience**:
- total work: 6 years (required)
Work Location: In person
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