Application Support
5 months ago
**JOB DESCRIPTION** Position Overview**:
This position is for **Application Support Analyst in Asset & Wealth Management **- International Private Banking. This position is based in Bengaluru, or Mumbai India.
**Responsibilities and Deliverables**:
- Responsible for triaging and escalating any production issue affecting outages per procedures.
- Manage production batch support
- Contribute to the success of SRE and DevOps
- Identify and enact process and technical improvements including automation
- Use and adapt Application Monitoring tools like Dynatrace
- Ready to work in APAC & EMEA hours, and also provide weekend coverage on rotational basis.
- Participate in incident and problem management procedures
**Qualifications and Technical Requirements**:
- 4+ years of industry experience is required with at least 2 years in Production Support, DevOps, or Site Reliability Engineering
- Degree in Computer Science or related technical field involving or equivalent practical experience.
- Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
- **Skills required: Unix/Linux, Sybase/Oracle SQL, Shell / Perl scripting, Python and experience in Monitoring tools like Dynatrace, AppDynamics, Splunk and Grafana**:
- Experience with job schedulers like CTRL-M/CA Autosys scheduler, and knowledge on any ETL tool like Informatica, Pentaho
- Have an understanding of source control techniques and/or familiar with GIT
- Understanding of Agile development methodologies and tools including Jira and BitBucket
**Good to have**:
- Experience with Cloud Infrastructure on AWS, GCP, or Azure.
- Experience with DevOps tool stack such as Jenkins, Ansible, Maven
**ABOUT US**
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Our Asset and Wealth Management division is driven by innovators like you who are driven to create technology solutions that make us work more efficiently and help our businesses grow. It’s our mission to efficiently take care of our clients’ wealth, helping them get, and remain properly invested. Our team of agile technologists thrive in a cloud-native environment that values continuous learning using a data-centric approach in developing innovative technology solutions.
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