Credit and Collections
2 weeks ago
Position: Process Associate
**Experience: 3-6 years**
**Job Location: Bangalore (Work from Office )**
**Shift Time: 3PM to 12AM**
**Notice Period: Immediate**
**Skills Required: AR experience & Excellent communication.**
- The duties of a Collections Associate include collection calls and Analyse sales order release and review Sales force tickets.
- Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Mandatory Skill set
- 3-6 years High Volume B2B Collections experience and handling order release tickets
- Knowledge of Billing and Collections procedures
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
**Salary**: ₹25,000.00 - ₹50,000.00 per month
Schedule:
- UK shift
Supplemental pay types:
- Shift allowance
**Education**:
- Bachelor's (preferred)
**Experience**:
- billing and collections: 3 years (preferred)
Ability to Commute:
- Bengaluru, Karnataka (required)
Ability to Relocate:
- Bengaluru, Karnataka: Relocate before starting work (required)
**Speak with the employer**
+91 9446522678
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