Credit & Collections- Process Associate
3 weeks ago
**Position**: Process Associate
- Credit & Collection
**Experience**: 3-6 years
**Job Location**: Bangalore (Work from Office )
**Shift Time**: 3PM to 12AM
**Notice Period**: Immediate
**Skills Required**:AR experience & Excellent communication.**
**No of position required** : 02
**Budget**: 3 LPA - 7 LPA
- The duties of a Collections Associate include collection calls and Analyse sales order release and review Sales force tickets.
- Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Mandatory Skill set
- 3-6 years High Volume B2B Collections experience and handling order release tickets
- Knowledge of Billing and Collections procedures
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
**Job Types**: Full-time, Permanent
**Salary**: ₹300,000.00 - ₹700,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7304061481
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