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Customer Support Executive
4 days ago
**After Sales Manager**
Primary responsibilities:
- Technical Support to Sales team.
- Visit to key account and customer for promotion of packages.
- Pricing on nonstandard enquiries.
- Input to Engineering for product development.
- Utilize service transformation tools and other projects for business improvement.
- Pipeline Review and Management.
- Identify lift opportunities and plan to improve coverage.
- Lift Package release.
- Forecast management.
- Imparting Training on product.
- Improve Lift order management process.
- Manage all work which is related to Lift like quotations sending, coordination with clients etc.,
- Identify and develop new sales promotional tools to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Act as the point of contact between the executives and internal/external clients
- Undertake the tasks of receiving calls, take messages and routing correspondence
- Handle requests and queries appropriately
- Make Quotations
- Maintain diary, arrange meetings and appointments and provide reminders
- Make travel arrangements
- Take dictation and minutes and accurately enter data
- Monitor office supplies and research advantageous deals or suppliers
- Produce reports, presentations and briefs
- Develop and carry out an efficient documentation and filing system
- Should be multi tasker.
- Prepare MOM for every meeting.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Weekend only
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
- Customer relationship management: 1 year (preferred)
**Language**:
- Hindi (required)
- English (required)
- Telugu (required)
Work Location: In person
Expected Start Date: 01/06/2024
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