Customer Service Assistant
6 months ago
Manage large amount of calls
- Resolve product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Generate sales leads
- Provide accurate, valid and complete information by using the right
methods/tools
- Handle complaints provide appropriate solutions and alternatives within the time
limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Use telephones to reach out to customers and verify account information
- Work with customer service manager to ensure proper customer service is being
delivered
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Night shift
Ability to commute/relocate:
- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
**Speak with the employer**
+91 7223937054
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