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Accounts Receivable with Charge Back

1 month ago

Coimbatore Tamil Nadu, India Digital Orbis Creators LLP Full time

Review all deductions taken from customer payments, review remittance information to determine the reason for deduction
- Review all documents supporting the customer claims, including purchase order copies, proof of delivery and invoices
- Retrieve data from customer web portals
- Validate all agreed allowances for accuracy
- Issue credits to customer accounts after approval is received
- Document all actions taken in ERP system so last action taken is readily available
- Supporting the monthly accounting close process and supporting critical business partner issues
- Identify and implement areas for process improvement with will reduce customer deductions
- Ensure all transaction processing is in a timely manner per client SOP.
- Review the dispute with the US office and collaborate on business strategy to proceed with action of dispute or write-off
- Escalate issues to the supervisor/manager that require intervention/clarification from senior leadership
- Maintenance of customer updates; resource set up and updates

Job Requirements:

- 3-5 years of relevant experience in accounts receivable - Degree and Strong math and solid analytical skills are essential. - Working with Retail/Wholesale accounts a plus - Effective analytical, problem solving and decision-making skills. - Excellent oral and written communication skills. - To prove as a team player with the ability to work in cross-functional teams across different levels of the organization. - Strong organizational, negotiation, motivational, follow-up and time management skills. - Ability to handle multiple priorities simultaneously / multi-task. - Intermediate in Excel (Knowledge on V-Look up is an added advantage) - Knowledge on Factoring will be an added value. - Strong computer skills with experience in an ERP system

(UG - B.Sc - Any Specialization, Computers, Math’s, B.Com - Commerce) AND (PG- M.Com - Commerce, CA - CA) AND (Doctorate
- Any Doctorate - Any Specialization, Doctorate Not Required) Please refer to the Job Description above

**Job Types**: Full-time, Permanent

Pay: ₹9,206.13 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Monday to Friday
- Rotational shift

Supplemental pay types:

- Shift allowance
- Yearly bonus

**Experience**:

- Total work: 2 years (preferred)
- Accounts receivable: 2 years (preferred)
- Chargeback: 2 years (preferred)
- Order management: 2 years (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

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