Supervisor, Accounts Receivable
5 months ago
About Us:
- Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces with Advocate RCM. Focused on Revenue Cycle Management and Advisory services, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
Job Summary:
- Responsible for the smooth and efficient operation of the workflows associated with Accounts Receivable.- Providing leadership and coordination of daily activities to optimize resource allocation.
Essential Functions and Tasks:
- Evaluating staff performance.-
- Researching and resolving escalated issues.-
- Evaluating outsource performance.-
- Workload balancing.-
- Proactively monitoring operational performance indicators.-
- Resolving and responding to CM issues.-
- Establishing consistent workflow.-
- Reducing time charges spend outside of the workflow.-
- Answering staff client questions.-
- Research and review client AR issues.-
- Communicate company goals so every employee understands his or her role.-
- Attend meetings, training sessions, and conference calls, as well as team meetings, one-on-one meetings with director to provide consistent performance feedback.Compile annual evaluations and complete evaluations with employees.-
- Prepare monthly AR breakdowns and strategies as needed.-
- Performs similar or related duties as required or directed.Education and Experience Requirements:
- High school diploma or equivalent required.- Three years minimum medical billing experience required.- At least three years of accounts receivable experience preferred.- One year of supervisor experience preferred.- Follow-up experience with insurance companies.Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills.-
- Proficient in Microsoft Office Suite.-
- Ability to operate related office equipment, such as computers, 10-key calculator, and copier.-
- Ability to work independently and in a fast-paced environment.-
- Ability to anticipate work needs and interact professionally with insurance payors.-
- Excellent organizational skills and attention to detail.Ability to communicate with diverse personalities in a tactful, mature, and professional manner.-
- Ability to remain flexible and work within a collaborative and fast paced environment.-
- Basic use of computer, telephone, internet, copier, fax, and scanner.-
- Basic touch 10 key skills.-
- Basic Math skills.-
- Understand and comply with company policies and procedures.-
- Strong oral, written, and interpersonal communication skills.-
- Strong time management and organizational skills.-
- Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.
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