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Process Associate

5 months ago

Bengaluru, India Siemens Mobility Full time

**Job ID**:

- 367260**Company**:

- Siemens Technology and Services Private Limited**Organization**:

- Global Business Services**Job Family**:

- Customer Services**Experience Level**:

- Early Professional**Full Time / Part Time**:

- Full-time**Remote vs Office**:

- Office/Site only**Contract Type**:

- Permanent**Job Title - Process Associate - Opportunity to Cash**

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

**Change the future with us**
- Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the ERM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.
- Performing the assigned tasks on a timely manner with highest standards of quality.
- Rigorous follow up and closure of pending queries/open topics with ownership.
- Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements).
- Adherence to robust tracking mechanism on processed transactions on a daily basis.
- Flexible to work in shifts and during month ends.

**We don’t need superheroes, just super minds**
- 1-2 years of experience.
- Fresher also fine.
- Any graduate.
- Able to understand and take calls (If experienced then better).
- Has a grip on languages (English, Hindi).

**We’ve got quite a lot to offer. How about you?