Workforce Analytics Associate

6 months ago

Mumbai, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

HR Workforce Analytics (WFA) is a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, governance, and includes the development of artificial intelligence and machine learning (AI/ML) based solutions. We have a vision to help make individuals, teams, and businesses at JPMC amongthe most engaged and productive in the world. Our missionis to create workforce insights and business recommendations that help leaders make evidence-based people decisions that drive improved business outcomes, and to enhance employee experience and quality of life.

As Business Intelligence Associate, you will be an Individual Contributor role based in Mumbai, India with exposure to stakeholders within Human Resources and across business teams. You will be responsible to help stakeholders across the organization make data-driven decisions by translating complex data insights into easy-to-understand stories that drive action. You should have a strong and proven track record of delivering error reporting solutions to clients across geographies and businesses in a timely manner, meeting client demands for workforce data related solutions through processes improvements, automation, story-telling, and operational excellence.

**Key Responsibilities**
- Demonstrate ability to translate business reporting requirements into meaningful, efficient, and sustainable reporting solutions
- Ability to work with large volumes of sensitive/confidential data and create meaningful insights from the data
- Deliver Adhoc and Standard reports and/or Data visualizations to clients across geographies and businesses in a seamless and timely manner
- Thoroughly understand available tools and processes to efficiently deliver reporting and analysis to clients
- Actively contribute to the continuous review, development, and modification of self-service reporting products available on the WFA Portal
- Participate in scheduled testing of data/data elements because of integrations, fixes, or product upgrades
- Proactively manage data quality through auditing and analyzing report outputs

**Qualifications/Requirements**
- 5+ years of working experience with Bachelor's Degree including business, mathematics, and/or art or equivalent working experience
- Experience working on fast-paced, cross-functional teams in demanding business environments
- Hands on experience on AWS native tools like QuickSight or Athena
- Requires attention to detail, organizational and ability to multitask and meet multiple deadlines in a fast-paced environment with changing and competing initiatives
- Excellent communication skills, with ability to share ideas concisely, clearly, and accurately

**Preferred qualifications, capabilities, and skills**
- Hands-on skills and experience in Alteryx Designer, Alteryx Server, and the tools with Alteryx
- Basic understanding of Extract Transform Load (ETL) using SQL and associated tools (Alteryx preferred), understanding of data flows and backend connections for visualization tools
- Hands on experience with Tableau or QlikView or any other visualization tool, or HCM Oracle Transaction Business Intelligence (OTBI) will be an added advantage
- Exposure to HR Processes procedure and Improvement related initiatives a plus

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing

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