Telesales/customer Service

3 weeks ago


Mumbai Maharashtra, India Jewellerskart Full time

Telesales Duties and Responsibilities:

- Calling active and budding clients to encourage the purchase of product.
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Addressing clients' uncertainties, grievances, and suggestions on time.
- Noting important details of each conversation.
- Communicating verbal acceptances of offers to our sales team for closing.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

Tele Sales Skills And Qualifications:

- High school diploma or equivalent.
- Prior experience as a Telesales/Customer Service or similar.
- Completion of a sales-related training program is preferred.
- Computer literate.
- Superb interpersonal, research, and record-keeping skills.
- Strong communication abilities
- Exceptional communication and the capacity to switch up speaking approach
- The capacity to adjust to challenging circumstances
- Having a firm understanding of the products or services the business provides
- Ability to listen and solve problems
- Ability to cope with rejection while remaining calm
- Outstanding capacity to manage conflicts and address grievances during negotiations

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91 9372504064



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