Patient Calling
3 weeks ago
**Customer Support - Patient Calling (US Healthcare)**
**Responsibilities**:
- Patient calling representatives address patients' concerns about their accounts
- Help with billing issues and negotiate to collect unpaid debt
- Their duties include creating payment plans and taking patients' payments
- When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment
- Good phone communication skills help working with patients and clearly explaining policies and details.
- Experience in AR calling is an added advantage
- Excellent verbal and written communication skills
- Good knowledge in MS Excel and word
- Flexible with Night shift timings
- Adaptability and willingness to go the extra mile when needed.
**Job Types**: Full-time, Permanent
Pay: ₹282,000.00 - ₹500,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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