Business Operations Associate

6 months ago


Bengaluru, India Demyst Full time

**OUR SOLUTION**

Demyst is a data management company specialising in external data orchestration, helping leading global financial institutions support their business users with data access at scale within their centralized data platforms. In response to growing demand, we’re seeking new team members to help us scale. By joining our team, you will play a crucial role in transforming the way enterprises access external data.

Demyst offers a standard configurable interface connecting external data ecosystems to centralized data platforms. We provide the necessary products, support team, and maintenance for production-ready, customized external data pipelines. Our pipelines include configured data, metadata, robust batch and real-time delivery, and ongoing support for optimal performance. Additionally, we offer a streamlined diligence, procurement, and data delivery service for evaluating new data, ensuring efficient decision-making based on agreed standards.

Don't miss out on the opportunity to play a vital role in revolutionizing data management for enterprises.

**THE CHALLENGE**

As Demyst’s Business Operations Associate, you will establish and enforce operational procedures that promote organizational efficiency and resilience across various domains such as business operations, legal, risk and compliance, revenue operations, and data operations.

Reporting directly to the Vice President, Operations, you will partner with key stakeholders of each domain to design, develop, and implement fit-for-purpose processes and procedures that position Demyst for scale and to capture the opportunities in front of it.

**RESPONSIBILITIES**
- Identify areas for process improvement within various departments and work collaboratively to streamline workflows, eliminate inefficiencies, and enhance productivity
- Proactively identify operational challenges and propose practical solutions to address them, fostering a culture of continuous improvement
- Maintain comprehensive documentation of processes, policies, and standard operating procedures to ensure consistency and clarity across Demyst
- Provide training and support to team members to ensure understanding and adherence to operational processes and procedures
- Play a role in long-term planning, project reporting, and implementing change control processes
- Work closely with the VP, Operations and COO on other special planning and departmental projects
- Oversee and report weekly, monthly, quarterly, and annual metrics related to projects within your sphere of control
- Collaborate with all business lines to ensure seamless business execution, reinforce positive morale, and uphold company values

**Requirements**:

- Bachelor’s degree in program management, business or public administration, social sciences, finance / accounting, or related fields
- 2+ years of experience in business operations, process improvement, or related roles
- Strong analytical skills with the ability to interpret data and trends
- Astute business and commercial decision-making
- Excellent project management skills, including the ability to prioritize tasks and manage deadlines effectively
- Proficiency in modern collaboration tools like Gsuite, Asana, Jira, and Pipedrive
- Exceptional communication and interpersonal skills for cross-functional collaboration
- Detail-oriented with a focus on maintaining accuracy and quality in all tasks
- Self-starter with the ability to work independently and as part of a team
- Adaptability to a fast-paced and evolving work environment

**Benefits**
- Operate at the forefront of the external data industry, and work with the largest industry players in an emerging field that is fueling growth and technological advancement globally
- Have an outsized impact in a rapidly growing team, offering real autonomy and responsibility for client outcomes
- Stretch yourself to help define and support something entirely new
- Distributed team and culture, with fully flexible working hours and location
- Collaborative, inclusive, and dynamic culture
- Generous benefits and compensation plans
- ESOP awards available for tenured staff
- Join an established, and scaling data technology business
- Transfer to US and Australia offices possible for top performers after two years
- Demyst is committed to creating a diverse, rewarding career environment and is proud to be an equal-opportunity employer. We strongly encourage individuals from all walks of life to apply._



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