Customer Care Executive

5 months ago


Bengaluru Karnataka, India INTINERI INFOSOL PVT LTD Full time

**PROFILE : CUSTOMER CARE EXECUTIVE**
**EXPERIENCE: 6 Months in BPO (TRAVEL PROCESS)**
**SHIFT: 24/7 ROTATIONAL (including night shift)**
**SALARY : Upto 28,000 (CTC)**
**LOCATION: BENGALURU**
- **Job description**_
- **Primary Job Responsibility**:_
- _**Understands the various computer screens and how to utilise them effectively**_
- _**Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff**_
- _**Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance**_
- _**Adheres to all company and specific Contact Center policies and procedures**_
- _**Completes any work as assigned by Management**_
- **Eligibility**:_
- _**6 months BPO or Travel experience**_
- _**Bachelor's Degree or Undergraduate**_
- _**Excellent Written and spoken communication, business technical writing**_
- _**Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)**_
- _**Open to work in a Voice and Chat environment**_
- **Interview Rounds for Voice**_
- _**HR Round**_
- _**Versant Round**_
- _**Typing Test**_
- _**Computer Assessment**_
- _**Voice and Accent Round**_
- _**Operations Round**_
- **Salary:

- 28000 CTC (Voice)**_

**Regards**
**Jahanvi**

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- BPO: 1 year (required)
- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7895957210



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