Payment Lifecycle Associate

6 months ago

Bengaluru, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION** Key Responsibilities**:
The Cash Account Management Associate will support the wider Cash Account Platform initiative. The role will require ownership to deliver technology for operations, which will increase automation and controls.

Key responsibilities will include (but are not limited to):

- Project management of specified deliverables
- Change Management - control change process
- Define and assist with Stakeholder metrics for all aspect of Cash Account Management
- Co-ordination of Cash Account Management initiatives with internal and external stakeholders
- Being a representative on incident calls
- Refining operational requirements for technology builds
- User Acceptance Testing - script building?
- Supporting weekend releases (once or twice a month)

**Skills (required)**
- Data Analysis. Ability to source, analyse and present large data sets.
- Project Management. Execution focused and risk aware. Problem solver who can articulate clear and workable solutions
- Change management. Challenge the status quo and be disciplined in implementing project plans.
- Adaptable able to work globally across departments
- Process design. Understand the strategic objective and work to a pre-agreed framework
- Written and oral communication skills across all levels.

**Skills (Optional)**
- Builds/promotes a client/customer centred organization
- Experience of Industrialisation of new processes
- Experience of working in an Agile Environment

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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