Customer Support Associate

2 months ago

Ahmedabad Gujarat, India World Goods Marketplace Pvt Ltd Full time

**Key Responsibilities**:

- **Issue Resolution**: Address and resolve customer complaints, concerns, and issues effectively either on your level or by directing them to the concerned departments, ensuring a high level of customer satisfaction.
- **Product Knowledge**: Maintain a deep understanding of our products and services to provide accurate information and support.
- **Documentation**: Accurately document customer interactions and maintain customer issues and resolutions records.
- **Feedback**: Gather and report customer feedback to help improve our products, services, and processes.
- **Collaboration**: Work closely with other departments, such as Sales and Technical Support, to resolve complex issues and enhance the overall customer experience.
- **Follow-Up**: Ensure all follow-up actions are completed and verify that customers are satisfied with the resolution provided.
- **Continuous Improvement**: Participate in training and development opportunities to improve skills and stay updated on company policies and product changes.

**Qualifications**:

- **Education**: High school diploma or equivalent; some college coursework or a degree in a related field is a plus.
- **Experience**: Previous experience in a customer service or support role is preferred, but not required.
- **Skills**:

- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using customer support software and tools.
- Ability to handle stressful situations and manage multiple tasks simultaneously.
- Positive attitude and strong interpersonal skills.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

**Speak with the employer**
+91 7486037283

  • Customer Support Associate

    3 months ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    5 months ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    6 months ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    6 months ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    6 months ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    5 months ago

    Ahmedabad, Gujarat, India Agriown Farmtech Pvt. Ltd. Full time

    **Job Title**: Customer Support Associate **Location**: Entrepreneurship Development Institute of India Bhat Gandhinagar Gujarat 382428 **Company**: AgriOwn Farmtech Pvt. Ltd. **About Us**: AgriOwn Farmtech Pvt. Ltd. is a leading provider of innovative agricultural solutions dedicated to supporting farmers and improving agricultural productivity. We...

  • Customer Support Associate

    2 months ago

    Makarba, Ahmedabad, Gujarat, India Group Bayport Full time

    Group Bayport India "At Group Bayport, harnessing innovative print technologies to improve everyday personal and professional lives is what we do. That focus is driven by our dedication to empowering individual, group, and business self-expression by tapping into the dynamic possibilities of fully customizable products." Position : Customer Support...

  • Customer Support Associate

    5 months ago

    Ahmedabad, Gujarat, India DIGITEL MEDIA LLP Full time

    HIRING Customer Support Associate ( US - International Voice Process ) We are Hiring an Associate & Sr. Customer Support Associate for International BPO for US Lead Generation Campaign. **Salary**: Best in the Industry **Designation**: Associate & Senior Associate (International Voice Process) **Shift**: Night Shifts Only **Shift Timing**: - 7 Pm to 5...

  • Customer Support Associate

    5 months ago

    Ahmedabad, Gujarat, India DIGITEL MEDIA LLP Full time

    HIRING Customer Support Associate ( US - International Voice Process ) We are Hiring an Associate & Sr. Customer Support Associate for International BPO for US Lead Generation Campaign. **Salary**: Best in the Industry **Designation**: Associate & Senior Associate (International Voice Process) **Shift**: Night Shifts Only **Shift Timing**: - 7 Pm to 5...

  • Customer Support Associate

    3 weeks ago

    Ahmedabad, India OMSGURU Solutions PVT.LTD Full time

    Job Description - Customer Service AssociateCustomer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. Minimum Experience: 2 YearsMust Have Skills:Excellent communicationFluent in Hindi & EnglishWorking knowledge of Microsoft ExcelTyping Speed of minimum 30 Words Per...

  • Customer Support Associate

    4 weeks ago

    Thaltej, Ahmedabad, Gujarat, India Digitel media LLP Full time

    **Job Description: Associate & Sr. Customer Support Associate (International BPO - US Lead Generation)** **Company**: Digitel Media LLP **Location**: S.G Highway, Ahmedabad, Gujarat **Shift**: Night Shifts Only (7 PM to 5 AM, Sat & Sun Fixed Off) **Salary**: ₹16,000.00 - ₹22,000.00 per month (Best in the Industry) Excluding Incentives **Employment...

  • Customer Support Associate

    5 months ago

    Ahmedabad, Gujarat, India Currently Tech Private Limited Full time

    Greetings from Currently....!! We are urgently looking for a talented **Customer Support Executive** in our Social media industry at Ahmedabad Location. Experience Level: Intern-2 years As a Customer Support Executive at Currently, you will play a pivotal role in ensuring the satisfaction and success of our users. You will be responsible for managing a...

  • Customer Support Associate

    2 months ago

    Ahmedabad, Gujarat, India World Goods Marketplace WOGOM Full time

    **Key Responsibilities**: - ** Issue Resolution**: Address and resolve customer complaints, concerns, and issues effectively either on your level or by directing them to the concerned departments, ensuring a high level of customer satisfaction. - ** Product Knowledge**: Maintain a deep understanding of our products and services to provide accurate...

  • Customer Support Associate

    5 months ago

    Bodakdev, Ahmedabad, Gujarat, India DIGITEL MEDIA LLP Full time

    We are Hiring an Associate & Sr. Customer Support Associate for International BPO for US Lead Generation Campaign. **Salary**: Best in the Industry **Designation**: Process Associate & Senior Process Associate (International Voice Process) **Shift**: Night Shifts Only **Shift Timing**: - 7 Pm to 5 Am (Sat & Sun Fixed off) **Location**: S.G Highway,...

  • Customer Support Representative

    2 months ago

    Ahmedabad, Gujarat, India Otrix Life Science Full time

    **Description**: We are looking for a dedicated and customer-focused Customer Support Representative to join our team. The Customer Support Representative will be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring a positive customer experience. If you have excellent communication skills and a passion for...

  • Customer Support Associate

    6 months ago

    Ahmedabad, Gujarat, India Ims People Possible Full time

    **Greetings for the day!** **IMS Group is urgently hiring for Customer Support Associates!!** **Kindly find below the job description!** **About Company**: IMS People is an Offshore Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support,...

  • Customer Support Associate

    5 months ago

    Ahmedabad, Gujarat, India EDUCATION CENTRE OF AUSTRALIA Full time

    **Customer Success Specialist** This role acts as the primary point of contact for the ECA's agents and connect customers with specific teams to address specific requests. As a Customer Support Assistant, you will work with customers directly to manage client relationships, opportunities or issues. **Objectives of this role** - Own the entire relationship...

  • Customer Support Associate

    5 months ago

    Ahmedabad, Gujarat, India EDUCATION CENTRE OF AUSTRALIA Full time

    **Customer Success Specialist** This role acts as the primary point of contact for the ECA's agents and connect customers with specific teams to address specific requests. As a Customer Support Assistant, you will work with customers directly to manage client relationships, opportunities or issues. **Objectives of this role** - Own the entire relationship...

  • Customer Support Associate

    5 months ago

    Vadodara, Gujarat, India Neelam Enterprise Full time

    Customer Support Associate BPO MNC Process: Voice Qualifications: HSC / Graduate Languages : Hindi and English Basic computing skills salary :Best in industry Shift: Rotational Shift and Rotational Weekly off 6 Days working. Best Place to work. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹15,000.00 per...

  • Customer Support Associate

    5 months ago

    Ahmedabad, Gujarat, India Unlimited WP Pvt. Ltd. Full time

    **Work timing **will be 5:30 pm to 2:30 am - 5 days working, 40 leaves/year - **Responsibilities**: - Identifying new sales opportunities in the SaaS industry. - Explaining product features and benefits to prospective customers. - Setting and achieving short - and long-term sales targets. - Closing leads generated by the Sales department. - Conducting...