Customer Service Executive
3 weeks ago
Looking for a graduate who can communicate in Hindi,English and Telugu for the role of Tally Customer Service Executive
- Answers incoming customer calls regarding Tally product queries, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Reach out to the customers for service.
- Resolve customer complaints if any.
- Manage customer information in the respective customer accounts
- Ensure resolution of all customer queries on time
**Job Types**: Full-time, Permanent
**Salary**: ₹10,259.09 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
Application Deadline: 31/03/2024
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