Customer Service Assistant

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

**"Responsibilities**: Greet and welcome visitors in a professional and friendly manner. Answer phone calls, redirecting them as necessary or taking messages. Handle incoming and outgoing mail and packages. Maintain a clean and organized reception area. Schedule appointments and manage the office calendar. Assist with administrative tasks, such as...

**Responsibilities**: Reception Duties: Greet and welcome visitors, answer incoming calls, and direct them to the appropriate person or department. Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and assisting with general requests. Appointment Scheduling: Manage and schedule appointments, meetings, and...

**Job Posting Start Date**:21 May 2024 **Location**: Visakhapatnam, AP, IN **Company**:InterGlobe Aviation Ltd **JOB DESCRIPTION** **Officer - AO&CS in the role of Customer Service** **(OUText - Customer Service)** **Job purpose**: To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable...

Job Summary KEY TASKS AND RESPONSIBILITIESOrder fulfilment processing (domestics outbound order, export outbound order, direct plant import order)Receive customer purchase order, verify and input in ERP / CRM system. Coordinate with related internal department, warehouse and transport suppliers to arrange suitable delivery solutions to the customer in...

Customer Service Officer-(WD56876) Job Purpose: Responsible for retention of customers by providing best services and achieving new customer acquisition. Key Accountabilities: Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new...

Customer Service Officer-(WD56876) Job Purpose: Responsible for retention of customers by providing best services and achieving new customer acquisition. Key Accountabilities: Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new...

**Responsibilities**: - Provide accurate and helpful information to customers regarding products, services, policies, and procedures. - Process orders, returns, and exchanges, ensuring accuracy and timely resolution. - Identify and escalate complex issues to the appropriate teams or supervisors for resolution. - Investigate and resolve customer complaints...

Since the volumes of Exports and imports are high we need to immediately get a replacement for the CS Executive so that we can continue to extend seamless service to our customers.

**Key Responsibilities**: - Customer Service through Calls and Chat. - Ensure timely and accurate service delivery at defined productivity levels. - Build client & domain knowledge to be able to deliver a resolution on the first conversation. - Adhere to Customer Service Attendance & Accountability policies - To Meet Their Needs and Ensure Quality Service...

**Salary**: From ₹12,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) Ability to Commute: - Visakhapatnam,...

1. Good communication skills 2. Standard computer knowledge. MS Word and MS Excel 3. Basic Tally knowledge l. 4. Freshers and with work experience can apply. **Salary**: From ₹15,000.00 per month Schedule: - Fixed shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Suryabagh, Visakhapatnam, Visakhapatnam, Andhra Pradesh:...

Qualification : UGA/Graduate Exp : fresher can apply Shift : 11am to 8pm Location: Vizag Salary : Upto 2.30 LPA, InHand:14K Performance Incentives: 1250 Travelling allowance: 1000 KRA's **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹9,612.52 - ₹20,246.69 per month **Benefits**: - Provident Fund Schedule: - Day shift -...

**"Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and...

Resolve concern by clarifying the customer s needs and determining the cause of the problem; Offering the best solution to resolve the concern - Build sustainable relationships and trust with customers through open and interactive communication - Identify and assess customer s needs and resolve the query to ensure first call resolution is met - Handle...

1.Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updation of product, system,...

**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

**Responsibilities**: Respond to customer inquiries and resolve concerns with professionalism and empathy. Maintain knowledge of products, services, and policies to assist customers effectively. Document customer interactions and update records accurately. Collaborate with teams to address customer issues and improve service quality. Strive to exceed...