Customer Service Executive

Since the volumes of Exports and imports are high we need to immediately get a replacement for the CS Executive so that we can continue to extend seamless service to our customers.

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

**Salary**: From ₹12,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) Ability to Commute: - Visakhapatnam,...

**Key Responsibilities**: - Customer Service through Calls and Chat. - Ensure timely and accurate service delivery at defined productivity levels. - Build client & domain knowledge to be able to deliver a resolution on the first conversation. - Adhere to Customer Service Attendance & Accountability policies - To Meet Their Needs and Ensure Quality Service...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

Resolve concern by clarifying the customer s needs and determining the cause of the problem; Offering the best solution to resolve the concern - Build sustainable relationships and trust with customers through open and interactive communication - Identify and assess customer s needs and resolve the query to ensure first call resolution is met - Handle...

Job Summary KEY TASKS AND RESPONSIBILITIESOrder fulfilment processing (domestics outbound order, export outbound order, direct plant import order)Receive customer purchase order, verify and input in ERP / CRM system. Coordinate with related internal department, warehouse and transport suppliers to arrange suitable delivery solutions to the customer in...

Customer Service Officer-(WD56876) Job Purpose: Responsible for retention of customers by providing best services and achieving new customer acquisition. Key Accountabilities: Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new...

Customer Service Officer-(WD56876) Job Purpose: Responsible for retention of customers by providing best services and achieving new customer acquisition. Key Accountabilities: Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new...

**Responsibilities**: - Provide accurate and helpful information to customers regarding products, services, policies, and procedures. - Process orders, returns, and exchanges, ensuring accuracy and timely resolution. - Identify and escalate complex issues to the appropriate teams or supervisors for resolution. - Investigate and resolve customer complaints...

**"Responsibilities**: Greet and welcome visitors in a professional and friendly manner. Answer phone calls, redirecting them as necessary or taking messages. Handle incoming and outgoing mail and packages. Maintain a clean and organized reception area. Schedule appointments and manage the office calendar. Assist with administrative tasks, such as...

Customer Relation Executive required 1. Experience - 2 to 3 years in customer support 2. Qualification: Any degree 3. Fluency in english, Good communication skill 4. Location : Vizag and Kakinada 5. Willing to travel **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

Candidates need to ensure that it is mandatory to apply on the link below.Position - Officer/ Executive - Customer Service/ Ramp/ Security/GSE/CateringEligibility Criteria:1.   Educational Qualification: Minimum Graduation, Pass from a Recognized Board or University as determined by IndiGo. (undergraduate, diploma are not eligible)2.   If at any stage...

Candidates need to ensure that it is mandatory to apply on the link below. Position - Officer/ Executive - Customer Service/ Ramp/ Security/GSE/Catering Eligibility Criteria: 1.   Educational Qualification:  Minimum Graduation, Pass from a Recognized Board or University as determined by IndiGo. (undergraduate, diploma are not eligible) 2.   If at...

Touchstone Foundation and Hare Krishna Movement is a world-wide Movement for many charitable activities. We are looking for a motivated individual to join us as a Customer ( Donor) Service Executive. **Responsibilities** - Oversee the day to day operations of Front Desk Department - Liaise with Donors and Volunteers and maintain good relationship with...

1. Good communication skills 2. Standard computer knowledge. MS Word and MS Excel 3. Basic Tally knowledge l. 4. Freshers and with work experience can apply. **Salary**: From ₹15,000.00 per month Schedule: - Fixed shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Suryabagh, Visakhapatnam, Visakhapatnam, Andhra Pradesh:...

Qualification : UGA/Graduate Exp : fresher can apply Shift : 11am to 8pm Location: Vizag Salary : Upto 2.30 LPA, InHand:14K Performance Incentives: 1250 Travelling allowance: 1000 KRA's **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹9,612.52 - ₹20,246.69 per month **Benefits**: - Provident Fund Schedule: - Day shift -...

We are looking for Passenger Service Executive **Key Responsibilities**: - Taking care of the safety and security of the passengers on flights. - Need to Serve Meals on Board to the Customers with a Hospitality Attitude - A person should have an unblemished complexion and good body language. - Welcome passengers on board and directing them to their...

1 / 3 **Job Code 1, Positions-2, Job Title-Senior Executive/Executive Operations and Customs** **Job Description: Operations** - Work with existing transportation suppliers on optimal delivery - Recommend the most advantageous transportation of cargo delivery - Direct and follow up with the transporter for delivery of export and import materials to the...

1.Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updation of product, system,...