Floor Supervisor Hospital

2 weeks ago


Ghansoli Navi Mumbai Maharashtra, India Stemrx Hospital and Research centre Full time

**Key Responsibilities**:

- **Pre-Arrival Coordination**:

- Liaise with international patients and their families to gather necessary information and documentation.
- Coordinate with the medical team to schedule appointments, consultations, and treatments.
- Provide detailed pre-arrival instructions and support to patients and their families.
- **Visa Documentation**:

- Ensure all visa documentation is accurate and submitted in a timely manner.
- Communicate with relevant authorities and agencies to facilitate the visa approval process.
- **Airport Pick-Up and Drop-Off**:

- Coordinate with transport services to arrange timely and comfortable airport pick-up and drop-off for patients.
- Ensure patients are greeted upon arrival and escorted to the hospital in a courteous and professional manner.
- Manage any special requirements or requests related to patient transportation.
- **Patient Care Management**:

- Serve as the primary point of contact for international patients during their stay.
- Assist with the admission and discharge process, ensuring all patient needs are met.
- Coordinate with various hospital departments to ensure smooth and efficient patient care.
- Address and resolve any patient concerns or issues promptly and effectively.
- **Logistical Support**:

- Oversee the day-to-day operations of the hospital floor to ensure a clean, safe, and welcoming environment.
- Manage inventory and supplies to support patient care and hospital operations.
- Ensure compliance with hospital policies and procedures.

**Qualifications**:

- Bachelor’s degree in Healthcare Management, Business Administration, or a related field.
- Minimum of 3 years of experience in logistics, healthcare administration, or patient services.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and other relevant software.

**Preferred Qualifications**:

- Previous experience in an international healthcare setting.
- Familiarity with visa and immigration processes.
- Fluency in multiple languages.

**Working Conditions**:

- Full-time position, requiring flexibility to accommodate varying patient arrival times.
- May require occasional evening or weekend work to support patient needs.

Pay: ₹10,117.39 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Work Location: In person


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