Floor Supervisor
1 week ago
**Job Summary**:
The Floor Supervisor ensures the smooth operation of daily activities on the floor, providing exceptional service to customers/guests while managing the team effectively. The role involves supervising staff, maintaining inventory, ensuring compliance with company policies, and delivering a high standard of cleanliness and organization.
**Key Responsibilities**:
- **Staff Supervision**:
- Monitor and guide floor staff to ensure efficient and quality service delivery.
- Assign daily tasks and manage team schedules.
- Provide training, coaching, and performance feedback to team members.
- **Customer/Guest Service**:
- Ensure all customers/guests are attended to promptly and courteously.
- Address and resolve complaints or escalations professionally.
- Promote a positive and welcoming environment.
- **Floor Operations**:
- Monitor and maintain floor cleanliness, organization, and safety.
- Ensure compliance with health, safety, and company policies.
- Conduct regular inspections to uphold standards.
- **Inventory Management**:
- Monitor stock levels and coordinate with the inventory team for replenishment.
- Prevent stock shrinkage and report discrepancies.
- **Reporting & Communication**:
- Generate daily operational reports and submit them to management.
- Communicate updates, feedback, and changes effectively to the team.
- **Other Responsibilities**:
- Support management with special projects or tasks as needed.
- Stay updated on industry trends and best practices.
**Key Skills & Qualifications**:
- **Educational Qualification**: [High School Diploma/Graduate]
- **Experience**: Minimum [1-3] years in a supervisory role, preferably in [industry-specific context, e.g., retail/hospitality].
- **Skills**:
- Strong leadership and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Ability to multitask and work under pressure.
- Proficiency in [specific tools/software, if applicable].
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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