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Customer Care Executive
2 months ago
**Job description**
**Duties and Responsibilities**:
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience
**Requirements**:
- **Must be graduated**:
- **Good command in English (mandatory)**:
- **Basic Computer knowledge**:
- **Disciplined person**:
- **Sincere to carry the duties carefully**
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
Schedule:
- Morning shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Total Work: 1 year (preferred)
- Telecalling: 1 year (required)
- Immigration Field: 1 year (required)
**Speak with the employer**
+91 9056007704
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