Customer Care Executive

2 months ago


Jalandhar, India Moh India Full time

**Job description**

**Duties and Responsibilities**:

- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience

**Requirements**:

- **Must be graduated**:

- **Good command in English (mandatory)**:

- **Basic Computer knowledge**:

- **Disciplined person**:

- **Sincere to carry the duties carefully**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment

Schedule:

- Morning shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Total Work: 1 year (preferred)
- Telecalling: 1 year (required)
- Immigration Field: 1 year (required)

**Speak with the employer**
+91 9056007704



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