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Customer Care Executive

5 months ago

Jalandhar, India Bhola Shola Pet Services and Farm Private Limited Full time

**Job Summary**

**Responsibilities and Duties**

1. We’re looking for passionate individuals to help us build customer-centric brand.

2. You need to look after customer queries, offer resolution as per company standards.

3. Convert incoming leads to successful sales.

4. Keeping track of orders and helping customers with repeat orders.

5. Maintaining records of daily, weekly and monthly performance.

6. Have good knowledge about pets and products of their use including but not limited to feed, supplements, accessories, clothings, medicine and their other healthcare products.

**Required Experience, Skills and Qualifications**

1. Excellent selling, communication and negotiation skills

2. Relationship management skills

3. Open for feedback and improvement. Self motivated and target driven in sales.

4. Find areas of improvement and help company to solve them

**Benefits**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹9,200.00 per month

**Benefits**:

- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Work Location: One location