Customer Experience Associate

3 weeks ago


Bengaluru, India Steer health Full time

We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Steer Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical.

**Skills and Responsibilities.**
- Proven experience working in a B2B healthcare or hospitality industry
- Should be able to work in EST/CST Time Zone
- Good listening skills and understand lingo of Healthcare
- Strong Verbal and written communication skills
- Able work under pressure and Data driven.
- Able to understand the customer's emotions (putting yourself in their shoes)
- Has the ability to go above and beyond

**Benefits**

Paid Time Off

Health Insurance

Life Insurance

Dental Insurance

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹43,000.00 - ₹63,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Healthcare: 4 years (preferred)
- Customer service: 4 years (preferred)
- International Calling: 4 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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