IT Support Executive-mid Level
2 weeks ago
**Position Title**: IT Support Engineer
**Duties & Responsibilities**:
- Installing, configuring, and maintaining software, hardware, and networks.
- Installing and configuring windows computer systems.
- Manage & troubleshoot Router, Switch, CCTV issues.
- Regularly communicate with management and colleagues get clarity of issues and queries they face.
- Maintain Asset Inventory.
- Configure mail ids in MS outlook, Windows mail, Blue Mail.
- Tracking and managing work records.
- Offering solutions that meet the needs of the user.
- Manage and resolve problems of Office365 on admin level.
- Manage and handle Sophos Firewall.
- Manage the Policies, procedures & documentation of **ISO 27001:2013** as a spoke person.
- Manage all software licensing for Microsoft.
- Manage Admin profile of Rediffmailpro.
- Monitoring system performance and troubleshooting issues.
- Set up domain accounts and workstations.
- Build and manage an internal technical documentation, SOPs, manuals.
**Qualifications**:
- Bachelor’s degree in Commerce.
- 2-6 years of experience as an IT Support Engineer.
- Diploma in Information Technology and Information Systems.
- Professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus.
**Specific Knowledge/Requirements**:
- Knowledge of AD Server, Windows OS, Hardware, Networking.
- Basic Knowledge about Firewall, VPN, NAS.
- Proven work experience as an IT support engineer.
- Basic knowledge of Linux commands and graphical interface.
- Ability to troubleshoot complex hardware and software issues.
- Experience with networks (LAN, WAN) and patch management.
- Resourcefulness and problem-solving aptitude.
**Salary**: ₹25,000.00 - ₹35,000.00 per month
Shift:
- Day shift
Ability to commute/relocate:
- Andheri, Mumbai - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (required)
- Microsoft Windows Server: 2 years (required)
- Hardware and Networking: 2 years (required)
- LAN & WAN: 2 years (required)
Willingness to travel:
- 100% (required)
**Speak with the employer**
+91 9619108815
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